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Build Your NPS Surveys Effortlessly

Get to know the customers behind the score with Net Promoter Score surveys that go deeper than ranking

Customer Loyalty
NPS Score
Satisfaction Metrics
Feedback Analysis
Create Your NPS Survey
Build Your NPS Surveys Effortlessly

Create Your Own NPS Survey

Use Ready-Made Templates
Quickly launch your NPS survey with pre-made templates designed for customer loyalty measurement
Try Templates
Create From Scratch
Design your NPS survey from the ground up with custom questions and follow-ups
Create from Scratch

How It Works

Step 1

Create Your NPS Survey

Start with a template or build from scratch. Add your NPS question and customize follow-up questions

Step 2

Share With Customers

Send via email, embed on your website, or share a direct link. Reach customers wherever they are

Step 3

Track Your Score

Watch responses come in real-time. See your NPS score automatically calculated and updated

Step 4

Take Action

Analyze feedback, identify trends, and improve customer satisfaction based on real insights

Create for Free

NPS Survey Features

Measure customer loyalty and gather actionable insights with powerful NPS survey tools

Automatic NPS Calculation
Automatically calculate your Net Promoter Score based on responses. No manual work required — just instant, accurate metrics
Visual NPS Reports
Generate beautiful charts and graphs showing promoters, passives, and detractors at a glance
Customizable Follow-up Questions
Add custom follow-up questions to understand the "why" behind each score. Get qualitative insights alongside quantitative data
Easy Survey Builder
Build professional NPS surveys in minutes with our intuitive drag-and-drop interface. No technical skills needed

Even More NPS Features

Advanced capabilities to help you get the most from your customer loyalty measurement

Branded Surveys
Customize colors, fonts, and logos to match your brand. Create professional surveys that customers trust
Branded Surveys
Export NPS Data
Download your NPS results in CSV, XLSX, or PDF format for deeper analysis and reporting
Export NPS Data
Response Management
Set response limits and closing dates. Control your survey lifecycle with precision
Response Management
Follow-up Automation
Automatically follow up with detractors to address concerns and improve satisfaction
Follow-up Automation
Team Collaboration
Share NPS results with your team. Work together to improve customer loyalty and satisfaction
Team Collaboration

Integrations

Connect your NPS surveys with CRM systems, email platforms, and analytics tools via Zapier or webhooks. Sync responses with Google Sheets, get instant notifications on Slack, and more

Create Your NPS Survey

Try SurveyNinja NPS Builder Now

Measure customer loyalty, identify promoters and detractors, and improve satisfaction — all online and completely free! See for yourself how easy NPS surveys can be.

Get Started Free

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