WooCommerce Post-Purchase Survey: 7 Questions, When to Ask and What to Do Next Survey reports
Your answers, already counted. Charts, filters and exports in one place.
Every choice and rating question gets its own chart as soon as answers arrive. Filter by any answer, read each response and export the data for Excel or SPSS.
Reports, exports and public links come with every plan. Filters start with Basic.
- Charts for closed questionsCounts, percentages, averages.
- Filters by any answerAnd saved filters, from Basic.
- Export to SPSSAlso CSV and Excel, on every plan.
- A link to the reportNo sign-in, on every plan.
Collecting answers is easy. Reading them is the work. SurveyNinja counts every question for you, so you can go straight to what the answers mean.
A chart for every closed question.
Choices show counts and percentages, ratings add the average, median and standard deviation. Switch a card between a list, columns or a table.
- Completed and disqualified responses on separate tabs.
- Incomplete responses, saved after every question, from Standard.
- Sort the cards and switch between counts and percentages.
- Download the report as a PDF or a Word document, on every plan.
Filter by any answer.
See only the people who gave a low rating, answered last week or used a phone, and compare what they said.
- Period, answers, hidden variables and completion time.
- Geography, browser and device.
- Tags you add to responses, on every plan.
- Saved filters to reopen in one click, from Basic.
Every response, one by one.
Open any response to see all its answers, the time it took and the tags you added. Exclude a response from the report or delete it.
Your data, in the format you work in.
Export responses to CSV, Excel or SPSS and the report to PDF or Word. Open the data in the tool you already use for statistics.
Share the report by link.
Send a link to the report, the summary or the responses. Viewers don't need an account.
Reports made for each question type.
- NPSPromoters, passives, detractors and the score, on every plan.
- Quiz scoresPoints, right answers and scores by category.
- HeatmapsWhere people clicked on your image, for click tests.
- Paired comparisonThe ranking of options from head-to-head choices.
- MapThe places people marked, on a map.
- AI reportThemes, sentiment and quotes from open answers, on Premium.
Agent skills
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- Report and survey styling Give the survey a theme in our brand colors Tidies up what people see from outside: the survey theme, the report colors and the logo
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Questions and answers
What does a survey report show?
A card for every question with the number of answers, percentages and, for ratings, the average, median and standard deviation. Above the cards, tabs split completed and disqualified responses.
Can I export survey data to SPSS?
Yes, on every plan, Free included. Responses export to SPSS (.sav), Excel (XLSX) and CSV, and the report to PDF and Word.
How do I compare groups of respondents?
Filter the report by any answer, such as role or age group, and the charts show that group. Save the filters you use often to switch groups in one click, or export the data to SPSS or Excel for deeper analysis. Filters come with Basic.
Can I share results with people who don't have an account?
Yes. On every plan, send a public link to the report, the summary or the responses. Viewers don't sign in, and the link has no password or expiry date.
Which plans include reports?
Every plan, including Free, has the report, responses, exports and public links. Filters come with Basic, incomplete responses with Standard and the AI report with Premium.
When do new answers appear in the report?
As soon as a response is sent, it is counted in the report.
Didn't find the answer? Write to team@surveyninja.io or use the contact page.
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