Surveys & Research for Enterprise

Enterprise Capabilities

Everything you need for large-scale research and data management across your organization.

Unlimited users

Add as many team members as you need. Owner, admin and member roles, plus your own roles with permissions that differ for each folder.

Single sign-on (SSO)

Employees sign in with your corporate identity provider. SSO works with providers that support OpenID Connect (OIDC).

API & Integrations

Full REST API and an MCP server for automation. Webhooks and ready-made integrations with Zapier, Google Sheets, Telegram, Google Analytics and Meta Pixel.

Security

Data on a server in the EU behind Cloudflare, HTTPS everywhere, two-factor sign-in, an activity log no one can edit, and nightly backups.

On-Premise

Deploy SurveyNinja in Docker on your own servers. Survey data stays inside your perimeter, behind your own firewall.

SLA 99.9%

Guaranteed service availability. Priority technical support with a dedicated account manager.

How to Get Started

Demo

A 30-minute call with an expert. We will show all the features and answer your questions.

Pricing

Custom plan, response volume, and number of users — we will tailor everything to your needs.

Contract

Invoice payment, a signed contract and all the paperwork your procurement needs.

Launch

Onboarding team members, configuring SSO, training your team — we are with you at every step.

Standard Plans vs Enterprise

Feature

Standard

Enterprise

Number of surveys

up to 500

Unlimited

Responses per month

up to 5,000

up to 1,000,000

Users

Unlimited

SSO

—

✓

Custom SMTP

—

✓

Dedicated account manager

—

✓

Priority support

Yes

✓

On-Premise deployment

—

✓

Custom development

—

✓

SLA

—

99.9%

Invoice payment

from 6 mo.

✓

Contract signing

—

✓

Frequently Asked Questions about Enterprise

What is included in the Enterprise plan?

Unlimited surveys, up to 1,000,000 responses a month, unlimited users with role-based access, SSO, REST API and integrations, a dedicated account manager, priority support, and SLA 99.9%. On-premise deployment and custom development are available on request.

How do I set up SSO?

SSO is available on the Premium and Enterprise plans and works with identity providers that support OpenID Connect (OIDC). Our team will help you set it up. Technical documentation and support are included.

Is an on-premise version of SurveyNinja available?

Yes. Our team deploys SurveyNinja in Docker on your own servers, and survey data stays inside your perimeter. See the On-Premise page for full details.

What is the SLA and support model?

A 99.9% SLA is written into the contract. Priority technical support with a dedicated account manager is included, and support answers 24/7.

Can SurveyNinja integrate with our internal systems via API?

Yes, we provide a full REST API for building custom connectors, and also support ready-made integrations. You can automatically send data to your CRM, BI, and other internal systems.

How is data security handled in the Enterprise version?

Data is stored on our server in the European Union behind Cloudflare, and every connection uses HTTPS. Passwords and API keys are stored only as hashes, secrets are encrypted with AES-256, the database is backed up every night to a separate server, and the activity log shows who did what in your workspace.

How do I get started with Enterprise?

Book a 30-minute demo — we will show the platform and answer all your questions. We will then agree on a custom plan, sign a contract, onboard your team, and configure SSO if needed. Contact us: team@surveyninja.io.