25 Questions for a Travel Agency Customer Satisfaction Survey Roadmap
What we are building and what has shipped
Vote for the features you need: the most wanted move up the list. Below is everything we have shipped, month by month.
In development
Being built now. When it ships, it moves to the list below. One click, no account. Click again to take your vote back.
- Integrations and API
WordPress plugin
Add website surveys to a WordPress site and link WooCommerce orders to the answers they left.
- Collecting answers
Password lists for survey access
Upload a list of passwords so each respondent opens a protected survey with their own one.
Ideas to vote on
Not planned yet. Your votes tell us which ones you need most. One click, no account. Click again to take your vote back.
- Collecting answers
Email invitations
Send a survey by email from SurveyNinja, with contact lists and delivery stats.
- AI
AI follow-up questions
After an open answer, the survey asks one clarifying question written by AI.
- Reports
Cross-tabulation in reports
Compare answers to one question across the groups of another, as a table.
- Reports
NPS trend over time
One chart of how your NPS moves across survey waves.
- Integrations and API
Slack notifications
New answers posted to a Slack channel, without setting up Zapier.
- Integrations and API
HubSpot and Salesforce integrations
Send answers to contacts and deals in your CRM directly.
- Team and security
SAML single sign-on
Sign-in through Okta, Microsoft Entra ID and other SAML providers.
- Team and security
Choice of data region
Pick where your survey data is stored, including a region in the EU.
- Collecting answers
Offline answer collection
Collect answers on a tablet or phone without internet and send them when it is back.
Votes are one of our signals. We also read every message sent to the team and look at how surveys are used. We don’t give dates for work that hasn’t shipped.
Shipped
Everything below is already in SurveyNinja. The month is when it reached our users.
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28 updates
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Ninja AI in the survey editor
Chat with an assistant right in the editor: it builds a survey from a description or a file and changes questions, logic and design for you.
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Notification center
Emails on conditions you set, answer digests and reminders, all in one place.
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Answers as a searchable table
Search through every response in a table and open the full response from any answer in the report.
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Saved report filters
Save the filter sets you use often and see how many answers match before you apply one.
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Where visitors come from
The summary shows where visits come from and where people drop off, with a visit log you can export.
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Fill again after an interval
Let the same respondent take a survey again once the interval you set has passed, for regular check-ins.
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Your fonts and video backgrounds
Upload your brand fonts and put a video behind the survey in its theme.
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Team activity log
See who on your team did what in the workspace, day by day, with filters.
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Personal API keys for team members
Every member gets their own API key, so access is given and taken back one person at a time.
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API and MCP on every plan
The API and the MCP server for AI assistants now work on every plan, Free included. Learn more →
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Mini-surveys on your website
One code snippet shows a short survey on the pages and devices you choose, as often as you set. In beta. Learn more →
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Online booking in a survey
Respondents pick a free time slot right in the form, from a weekly schedule or separate slots. Learn more →
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A/B test of question wording
Show two wordings of a question to different respondents and compare how each performs. Learn more →
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Renewed AI report
A summary of your answers written by AI, which you can share by link. In beta. Learn more →
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Connect AI assistants without an API key
Claude and other AI assistants connect to SurveyNinja with one “Allow” click. Learn more →
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AI skills catalog
25 free skills with ready research methods for Claude Code, Codex, Cursor and Gemini CLI. Learn more →
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SPSS export
Download answers as an SPSS file for statistical analysis. Learn more →
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Import answers
Bring answers you already collected in Excel, CSV or Typeform into a SurveyNinja survey. Learn more →
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Map and 3D matrix questions
New question types for locations and multi-level grid answers. Learn more →
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Personality tests
Answers add points to result categories, and the respondent sees the type they scored highest in. Learn more →
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Piping and logic by hidden variables
Carry chosen options into later questions and branch on hidden variables from the survey link.
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Favourite questions
Save the questions you use often and add them to any survey.
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Custom CSS and results page design
Style surveys with your own CSS and set up how the results page looks.
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Unique survey links
Every respondent gets a personal link to the survey.
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QR code design and paper surveys
Style the survey’s QR code and print the survey as a paper form.
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Open and close on a schedule
A survey opens and closes on its own at the dates you set.
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Team access by folder
Give each team member a role in the folders they work with.
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Your own file storage
Keep files that respondents upload in your own S3 storage.
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3 updates
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Smile rating, allocation slider and semantic differential
Three question types for research: emotions, splitting points and pairs of opposite words.
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Screen-out in logic
End the survey politely for respondents who don’t fit your sample.
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Visual logic map
See every branch of your survey logic as one map.
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8 updates
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MCP server
Create surveys and read results from Claude and other AI assistants. Learn more →
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Click test and area selection
Respondents click on an image or mark areas on it, and the report shows a heatmap. Learn more →
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Pairwise comparison, number and full name questions
New question types for ranking options in pairs and collecting exact numbers and names.
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Several questions on one screen
Group short questions together so respondents answer them on one page.
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“Don’t know” and “None of the above”
Options that let respondents skip a choice honestly instead of guessing.
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New survey report
A rebuilt report with new interactive charts for every question. Learn more →
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Export to Word
Download answers and reports as a Word document.
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Your own SMTP
Survey emails go out from your own mail server and address.
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10 updates
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Create a survey with AI
Describe your goal in a sentence and get a ready survey to edit. Learn more →
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Import from Typeform and Google Forms
Move a survey from Typeform or Google Forms in one click. Learn more →
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Extended API
More API methods for surveys, answers and reports. Learn more →
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Survey and question timer
Set a time limit for the whole survey or for a single question. Learn more →
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Your own templates
Save a survey as a template and start new ones from it.
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Custom interface texts
Replace the default buttons and messages respondents see with your own words.
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Access by device and IP
Open a survey only on the devices or IP addresses you allow.
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Single sign-on (SSO)
Your team signs in through your company’s identity provider. Learn more →
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Survey archive
Put surveys you no longer need in the archive instead of deleting them.
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1 update
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SurveyNinja in Spanish and Portuguese
The editor, your account and the templates speak Spanish and Portuguese.
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Built with you
Need a feature
we don’t have yet?
Tell us. We’re ready to look at it and build it into SurveyNinja, so you get the tool you were actually waiting for.
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Tell us what you need
Write to team@surveyninja.io or use the contact form.
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We look at it with you
We ask how you’ll use it and work out how to build it.
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Built into SurveyNinja
The feature becomes part of the product you already use.
