EN
English
Español
Português

Create

Survey maker Logic, design and reports Quiz maker Quizzes for fun, leads and learning Test maker Exams with scores and timers Form builder Sign-ups, requests, applications Poll maker Quick votes with charts

AI

AI survey generator A survey from one sentence AI survey analysis Themes and sentiment in open answers Claude and ChatGPT New Run surveys from your AI assistant

Collect and test

Website surveys Feedback widget for your site Click tests Heatmaps on your designs A/B question tests Compare question wording

Analyze and connect

Survey reports Charts, filters, SPSS export Integrations Zapier, Sheets, webhooks API Connect your systems All features →

Use cases

NPS surveys Score, segment and ask why Customer satisfaction CSAT and CES questions and reports Customer feedback After orders and support Employee engagement Pulse surveys and eNPS Market research Audiences, brands, concepts UX and product research Usability and feature feedback Course evaluation Feedback after classes Lead generation quizzes Quizzes that qualify leads All use cases →

Teams

Marketing Product UX designers HR and people Researchers and agencies Educators

Industries

Retail and eCommerce Healthcare Hospitality Education Finance IT and SaaS All industries →

Enterprise and programs

Enterprise Dedicated server, SSO, contract Startups 50% off year one, teams up to 5 Nonprofits Special terms on request

Customer Relations

Homeowners' Association (HOA) Survey Supermarket Satisfaction Survey Travel Agency Customer Satisfaction Taxi Customer Satisfaction Survey See all →

Human Resources

Team Effectiveness Questionnaire Employee Motivation Level Survey Team Building Survey Job Application Form See all →

Marketing Researches

Brand Awareness Survey Café Survey for Guest Feedback Software Satisfaction Survey Event Feedback Survey See all →

Start faster

All templates Surveys, quizzes and forms AI survey generator Or describe your own survey

Learn

Blog Guides and research tips Glossary Survey terms, explained simply Question types Every type, with examples Calculators Sample size, NPS, significance AI skills Ready methods for your AI assistant AI question generator Questions from a topic

Get help

Help center Step-by-step answers Switch to SurveyNinja We help move your surveys Survey audit Experts review your survey Contact us Write to our team

Company

About SurveyNinja Who we are Comparisons SurveyNinja vs 21 tools Roadmap What we are building Affiliate program Earn by recommending us

From the blog

25 Questions for a Travel Agency Customer Satisfaction Survey Read the article →
Pricing
Sign In
© 2026, Survey Ninja
Comparison

SurveyNinja vs Jotform: 5,000 responses and 3 users for $25.90/mo

Jotform Silver stops at 2,500 submissions a month, so 5,000 means Gold at $99/mo, and every Jotform plan below Enterprise has one user. SurveyNinja Standard covers 5,000 responses and 3 users for $25.90/mo. Click tests with heatmaps, pairwise comparison, A/B tests of question wording and SPSS export are included.

Start free See the comparison

Free plan with 100 responses a month and 14 days of Premium. No card required.

Prices and features checked on October 15, 2026.

SurveyNinja Jotform
1,000 responses a month $10.50/mo $34/mo
5,000 responses a month $25.90/mo $99/mo
10,000 responses a month $48.30/mo $99/mo
Your own domain From Premium Enterprise only

Prices per month, billed yearly, in USD.

Which one is right for you

Choose Jotform if

  • You take payments or collect e-signatures inside forms, or build approval workflows.
  • You need one form in several languages, or HIPAA features on the Gold plan.

Choose SurveyNinja if

  • Your form fills up fast: 1,000 responses a month cost $10.50/mo here and $34/mo on Jotform, 5,000 cost $25.90/mo and $99/mo, billed yearly.
  • Several people work on your surveys: Standard includes 3 users and Premium 5. On Jotform, every plan below Enterprise has one user.
  • You ask research questions a form can't: click tests with heatmaps, pairwise comparison, map questions, area selection on images and A/B tests of question wording.
  • You want to catch visitors on your site: micro surveys shown after a delay, on scroll, on exit intent (desktop) or on a click, targeted by page and device (beta).
  • You analyze data in SPSS or want your own domain without an Enterprise contract: SPSS export on every plan, including Free, and your own domain on Premium at $48.30/mo.
Start free

What you pay for the same number of responses

The cheapest plan of SurveyNinja and Jotform that covers your monthly responses.

Responses per month SurveyNinja Jotform
100 $0 Free $0 Starter
1,000 $10.50/mo Basic, billed yearly or $15/mo billed monthly $34/mo Bronze, billed yearly or $39/mo billed monthly
5,000 $25.90/mo Standard, billed yearly or $37/mo billed monthly $99/mo Gold, billed yearly or $129/mo billed monthly
10,000 $48.30/mo Premium, billed yearly or $69/mo billed monthly $99/mo Gold, billed yearly or $129/mo billed monthly
20,000 $48.30/mo Premium, billed yearly or $69/mo billed monthly Custom plan Price on request

Prices per month in USD with yearly billing; prices of Jotform are taken from its pricing page on October 15, 2026. Jotform also caps stored submissions: 10,000 on Bronze, 25,000 on Silver and 100,000 on Gold. When the cap is reached, it deletes the oldest submission to make room for a new one. Visitors from Europe pay in euros. All plans and limits

Start free

Free plan, no card required

Where SurveyNinja goes further than Jotform

Features that matter for research and analysis, with the plan they are on.

A team without Enterprise

Standard at $25.90/mo includes 3 users, Premium 5 with custom roles and folder access. Jotform's Starter, Bronze, Silver and Gold are single-user plans.

SPSS export

Open your data straight in SPSS: .sav export on every plan, including Free, next to CSV, Excel, PDF and Word. Jotform downloads CSV, Excel and PDF.

Research question types

Click tests with heatmaps, pairwise comparison with a win matrix, area selection, semantic differential and constant sum from Basic. Jotform offers rating fields, input tables and ranking widgets.

A/B tests built in

Show two versions of a question's wording to different respondents, 50/50 by default, on any plan. From Standard, the report shows which one more people complete and marks the leader with its confidence level. Jotform's A/B guide uses two separate forms on two versions of a web page.

Edit surveys on your phone or your laptop

The whole builder works on a phone: questions, logic, design, publishing and responses. Fix a question on the way to a meeting, check new answers from the couch and finish the survey on your laptop.

  • Every section and setting fits a small screen
  • Logic, design and publishing, not a cut-down view
  • Pick up on your laptop right where you left off
The SurveyNinja survey builder in a browser
Survey settings in SurveyNinja on a phone

Research and UX tools in one survey builder

Test designs, rank ideas and ask visitors on your website from the same survey builder.

Micro surveys on your site

Paste one code and show a short survey in a corner card or modal: after a delay, on scroll, on exit intent (desktop) or on a click. Choose pages and devices and limit how often visitors see it.

All plans, including Free Partly in Jotform

Click test with heatmap

Upload a mockup or a screenshot and ask where people would click. The report shows a heatmap of all clicks.

From Basic Not documented by Jotform

Pairwise comparison

Respondents choose between two options at a time; the adaptive mode drops weak options early. The report ranks items with a win matrix.

From Basic Not documented by Jotform

A/B test of question wording

Show two versions of a question's wording to different respondents. From Standard, the report shows which one more people complete, with the confidence level.

All plans, including Free Not documented by Jotform

Map question

Respondents drop pins on a map: where they live, shop or travel. See the answers as a map and a list of places.

From Standard Partly in Jotform

Area selection

Mark zones on an image and let respondents pick them, with scores and logic like any answer option.

From Basic Not documented by Jotform

Feature-by-feature comparison

Each cell shows whether the feature exists and the plan it starts on.

Feature SurveyNinja Jotform
Pricing and limits
Responses on the free plan 100 responses a month 100 responses a month
Other free plan limits 50 surveys, 30 questions each 5 forms, 100 fields per form, 500 stored submissions, Jotform branding
Cheapest paid plan Basic: $10.50/mo billed yearly ($15 monthly), 1,000 responses a month Bronze: $34/mo billed yearly ($39 monthly), 1,000 responses a month
Team seats included 1 on Free, 1 on Basic, 3 on Standard, 5 on Premium; more can be added 1 user on every plan except Enterprise
Free trial of paid features 14 days of Premium, no card required No trial; the free Starter plan has the standard features
Building surveys
Create a survey with AI from a description Yes, All plans, including Free Survey or quiz from a text prompt; beta Yes, All plans, including Free AI Form Generator
Question types 28, plus 6 content blocks; NPS, star rating and scale on Free Form fields plus widgets; star and scale rating, input table, ranking widgets
Branching logic Yes, All plans, including Free Yes, All plans, including Free
Quizzes with scores Yes, All plans, including Free Yes, All plans, including Free
Calculations and formulas No Yes, All plans, including Free
Payments inside the form No Yes, All plans, including Free 10 payment submissions a month on Starter, 100 on Bronze, 250 on Silver, 1,000 on Gold
Hidden fields from the URL Yes, From Basic Answer piping into later questions on all plans Yes, All plans, including Free Fields filled from URL parameters
One form in several languages No Respondent interface in English, Spanish or Portuguese; one language per survey Yes, All plans, including Free Respondents pick the language in the corner of the form
Research and UX tools
Micro surveys on your website Yes, All plans, including Free One code for the whole site: corner card or modal; shown after a delay, on scroll, on exit intent (desktop) or on a click; page and device targeting, traffic share, show frequency; beta Partly Lightbox pop-up that opens on page load; a delay needs your own script; no exit intent or page targeting in its help center
Click test with heatmap Yes, From Basic Heatmap of clicks on an image; hotspot selection with drawn areas No click heatmap in Jotform's help center (October 15, 2026)
Area selection on an image Yes, From Basic Zones on an image work as answer options, with scores and logic Not documented in Jotform's help center (October 15, 2026)
Pairwise comparison Yes, From Basic Every pair or adaptive mode with fewer pairs; win matrix in the report Not documented in Jotform's help center (October 15, 2026)
Map question Yes, From Standard Respondents drop pins; the report shows a map and a list of places Partly Geolocation widget records the respondent's own location on Google Maps; needs a Google Maps API key
A/B test of question wording Yes, All plans, including Free Versions of a question's wording, 50/50 split by default; from Standard the report marks the leader with its confidence level No built-in A/B test; Jotform's guide uses two forms on separate page versions (October 15, 2026)
Other research question types Yes, From Basic Semantic differential, 3D matrix, constant sum Partly Input table, star and scale rating, ranking widgets; semantic differential and constant sum not documented
Collecting responses
Link, QR code and website embed Yes, All plans, including Free Widget, pop-up, iframe or button Yes, All plans, including Free Link, embed code, iframe or lightbox pop-up
Your own domain Yes, From Premium Your own subdomain from Basic Yes, Enterprise only A subdomain such as forms.yourdomain.com
Remove the service's branding Yes, From Standard Yes, From Bronze
Close by date or number of responses Yes, From Standard Yes, All plans, including Free On a date, at a submission limit or whichever comes first
Incomplete responses Yes, From Standard Saved after every answered question Partly Only drafts that respondents save with Save and Continue Later; deleted after 2 months
Respondents can continue later Yes, All plans, including Free In the same browser Yes, All plans, including Free Draft link copied or sent by email; kept for 2 months
Analysis and export
Reports and charts Yes, All plans, including Free With a public link to share Yes, All plans, including Free Report Builder; public, private or company-only link
AI analysis of open-ended answers Yes, From Premium Themes, sentiment, quotes and group comparison; shareable link and PDF Yes AI Data Assistant in Tables: answers questions, finds themes, writes summaries and charts
Export of responses Yes, All plans, including Free CSV, Excel, PDF, Word Yes, All plans, including Free CSV, Excel, PDF
SPSS export (.sav) Yes, All plans, including Free Downloads are CSV, Excel and PDF; no SPSS format (October 15, 2026)
Integrations
Google Sheets Yes, From Basic Yes, All plans, including Free
Webhooks Yes, From Basic Yes, All plans, including Free
REST API Yes, All plans, including Free Yes, All plans, including Free 1,000 calls a day on Starter
Built-in Slack, HubSpot, Salesforce apps No Through webhooks and the API Yes, All plans, including Free Slack, HubSpot, Salesforce and other integrations on all plans
MCP server for AI assistants Yes, All plans, including Free Claude, ChatGPT and other assistants work with your surveys and responses Yes, All plans, including Free Official MCP server for ChatGPT, Claude and other assistants, on all plans
Team and security
Roles and permissions Yes Owner, admin, member; custom roles with folder access on Premium Yes Team Admin, Creator, Data Collaborator and Data Viewer in Jotform Teams
Single sign-on (SSO) Yes, From Premium OpenID Connect Yes, Enterprise only
Two-factor authentication Yes, All plans, including Free Yes, All plans, including Free Authenticator app
HIPAA compliance No Yes, From Gold
Install on your own servers Yes Separate offer Cloud only, on Google Cloud and AWS; no self-hosted version listed
Switching
Import forms from other services Yes, All plans, including Free Typeform and Google Forms in one click; past responses, also from CSV or Excel, on paid plans Yes, All plans, including Free From Typeform (without logic) and Google Forms
Sources: Jotform data checked on October 15, 2026 on its own website

SurveyNinja features checked on October 20, 2026; plans and limits: pricing page

Start free

Free plan, no card required

How to switch from Jotform

1

Open a free account

It takes a minute and no card. You start with 14 days of Premium, then stay on Free or pick a plan.

2

Rebuild your survey

Start from a template or describe the survey to the AI generator, then set up logic, which is on every plan, including Free.

3

Bring past responses

Download your submissions from Jotform as CSV or Excel, upload the file to SurveyNinja on a paid plan and match the columns to your questions. Then share the new link.

Already paying for Jotform?

Send us a screenshot of your payment and we'll give you a free month of our top plan.

Contact us Step-by-step guide to switching

Frequently asked questions

Didn't find your answer? Write to team@surveyninja.io or use the contact page, and we'll help you move your surveys.

Is SurveyNinja cheaper than Jotform?

Yes, at every volume where Jotform lists a price. 1,000 responses a month cost $10.50/mo on SurveyNinja Basic and $34/mo on Jotform Bronze; 5,000 cost $25.90/mo and $99/mo (Gold); 10,000 cost $48.30/mo and $99/mo. Over 10,000 a month, Jotform needs an Enterprise plan with a price on request. Prices with yearly billing, checked on October 15, 2026.

Can I move my Jotform forms to SurveyNinja?

Rebuild the survey from a template or with the AI generator, then upload past submissions from the CSV or Excel file Jotform gives you. Uploads work on paid plans, up to 20 MB and 10,000 rows per file, and don't count toward your monthly limit. Our team will help you move your forms and set up the logic: send us an export or a link.

Can several people work on surveys together?

Yes. Standard includes 3 users and Premium 5, with custom roles and folder access on Premium; more seats can be added. Jotform's Starter, Bronze, Silver and Gold plans have one login each; others can only be invited as collaborators on single forms. More users need Jotform Enterprise.

What does Jotform have that SurveyNinja doesn't?

Payments and e-signatures inside forms, calculations, one form in several languages, approval workflows, built-in Slack, HubSpot and Salesforce integrations, and HIPAA features on Gold. SurveyNinja is built for surveys and research: click tests, pairwise comparison, A/B tests, SPSS export, micro surveys on your website and a lower price per response.

Is there a free plan and a trial?

Yes. SurveyNinja's Free plan includes 100 responses a month and 50 surveys of up to 30 questions, and you get 14 days of Premium after sign-up, no card required. Jotform's Starter plan includes 100 submissions a month and 5 forms; Jotform has no trial of its paid plans.

Can I run A/B tests and click tests?

Yes. A/B tests of question wording are on every plan, and from Standard the report marks the leader with its confidence level; click tests with heatmaps, area selection and pairwise comparison start on Basic. Jotform's A/B testing guide uses two separate forms on two page versions, and its help center has no click heatmap.

Is SurveyNinja available in Spanish and Portuguese?

Yes. The website, the help center and the survey screens your respondents see are available in English, Spanish and Portuguese.

Try SurveyNinja for free

Free plan with 100 responses a month and 14 days of Premium after sign-up. No card required.

Start free

Not ready to switch? Try it first

Survey templates

Ready-made surveys for customers, employees and events: copy one and edit it.

AI survey generator

Describe what you want to learn and get a draft survey to edit.

Free research calculators

Sample size, NPS, statistical significance and 20 more calculators, no sign-up.