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Industry: HoReCa

Surveys for restaurants, cafes and hotels

QR code on the table, NPS by venue, instant alerts when guests leave a bad review. One dashboard for all locations.

Start free Pricing
QRon table
Alertson complaint
NPSby venue

Use cases for HoReCa

Table feedback

QR on table or check. Short survey: food, service, atmosphere. By venue and time.

Guest satisfaction

Post-stay or post-meal surveys. NPS by property or brand.

Alerts on complaints

Get notified when a guest gives a low score. React before they post publicly.

NPS by venue

Compare loyalty by property, city, or brand. Track trends and weak spots.

Food and service ratings

Short survey: food, service, atmosphere. By venue and time of day.

How it works for HoReCa

1

Add a QR code

On the table, check or at the exit. Guests scan and answer in seconds.

Start free
2

Guest fills the survey

Short form: food, service, NPS. Optional open feedback.

3

Get results

Dashboard by venue and period. Set up low-score alerts.

Frequently asked questions

How do I add a QR code on the table?

Create a survey in SurveyNinja, download the QR code and place it on the table or check. When the guest scans it, the survey opens on their phone.

Can I get alerts when a guest is unhappy?

Yes. Set up webhooks so that when a score is below your threshold, you get a notification and can follow up before they post a public review.

Can I compare different venues?

Yes. Use a separate link or hidden field per venue. Analytics show NPS and scores by location.

How do I add a QR code on the table?

Create a survey in SurveyNinja, download the QR code and place it on the table or check. When the guest scans it, the survey opens on their phone.

Can I get alerts when a guest is unhappy?

Yes. Set up webhooks so that when a score is below your threshold, you get a notification and can follow up before they post a public review.

Can I brand the survey?

Yes. Add your logo, colors and custom domain so surveys match your venue.

Other industries

Retail

Store NPS

Real Estate

Deal and agent ratings

Logistics

Delivery ratings

Education

Course feedback

Start collecting feedback in HoReCa

Free trial. QR and multi-location support.

Start free

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