Industry: HoReCa

Surveys for Restaurants, Cafes and Hotels

QR code on the table, NPS by venue, instant alerts when guests leave a bad review. One dashboard for all locations.

QRon table
Alertson complaint
NPSby venue
SurveyNinja · HoReCa
Ristorante Bella QR
Table 7 · QR menu
How was your visit?
Food
Service
Atmosphere
Leave feedback
4.5
average score
+31%
Google reviews
87%
would return
+
Guest left 5 stars
Bella · table 7
5 stars

Use cases for HoReCa

Table feedback

QR on table or check. Short survey: food, service, atmosphere. By venue and time.

Guest satisfaction

Post-stay or post-meal surveys. NPS by property or brand.

Alerts on complaints

Get notified when a guest gives a low score. React before they post publicly.

NPS by venue

Compare loyalty by property, city, or brand. Track trends and weak spots.

Food and service ratings

Short survey: food, service, atmosphere. By venue and time of day.

Staff satisfaction

Anonymous eNPS for kitchen, floor and front desk staff. Track by location and season.

How it works for HoReCa

1

Add a QR code

On the table, check or at the exit. Guests scan and answer in seconds.

Start free
2

Guest fills the survey

Short form: food, service, NPS. Optional open feedback.

3

Get results

Dashboard by venue and period. Set up low-score alerts.

Frequently asked questions

Other industries

Start collecting feedback in HoReCa

Free trial. QR and multi-location support.

Start free