Use case: Employee engagement

Employee Engagement — Pulse and Annual Surveys

Run pulse and annual engagement surveys. Anonymous responses, segment by team or location, track trends over time.

Launch engagement survey See pricing

PulseeNPS

Anonymousby department

14 daysfree trial

SurveyNinja · eNPS Anonymous

How likely are you to recommend the company as an employer?

Definitely not Definitely yes

+34

team eNPS

76%

engagement

92%

participation

Pulse survey completed

Engineering team · anonymous responses

eNPS +34

Where engagement surveys help

Pulse surveys

Short, frequent check-ins (e.g. weekly or monthly).

Anonymous

Collect anonymous responses for honest feedback.

Trends

Compare by period, team or location.

eNPS

Employee Net Promoter Score. Track over time by segment.

By department

Segment by team or department. See which areas need attention.

360 feedback

Multi-rater surveys. Anonymous feedback for development.

How employee engagement works in SurveyNinja

eNPS and pulse

Ready eNPS and pulse templates. Customize questions.

Segments

Hidden fields for team or location. Compare in dashboard.

Dashboards

Trends over time. Export to CSV.

Frequency

Send on schedule or manually. Track response rates.

Anonymous

Enable anonymous so employees feel safe. Results by segment only.

Export

CSV, Google Sheets or webhook for HR systems.

How it works

Create survey

Use eNPS or pulse template. Add optional anonymous.

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Send to employees

Email or link. Optional hidden field for department.

View results

Dashboard by segment and period. Set up alerts.

Frequently asked questions

Can surveys be anonymous?

Yes. Enable anonymous so employees feel safe to share.

What is eNPS?

Employee Net Promoter Score: "How likely are you to recommend this company as a place to work?" 0–10.

Can I segment by department?

Yes. Use hidden fields or separate links. Analytics show results by segment.

What is a pulse survey?

Short, frequent surveys (e.g. weekly or monthly) to track sentiment. One to three questions.

Can I run 360 feedback?

Yes. Use multiple links or hidden fields for rater type. Aggregate results by ratee.

How do I keep responses anonymous?

Enable anonymous in survey settings. Do not collect email or identifying hidden fields if you need full anonymity.

Can I export to our HR system?

Yes. Use webhooks or CSV export. Some integrations (Zapier) can push to HRIS.

Other use cases

Customer feedback

Collect feedback after purchase, support or product use. Alerts on low scores

CSAT surveys

Measure customer satisfaction 1–5 after each touchpoint. Track trends

Churn surveys

Learn why customers leave. Auto survey on cancellation or return

Concept testing

Test ideas before launch: logos, names, packaging. A/B with randomization

NPS tracking

Track customer loyalty over time. Auto NPS, segments, alerts for detractors

Market research

Demand analysis, segmentation, pricing research. Data for strategy

Event feedback

QR or link after conference, webinar or training. Rate content and speaker

UX testing

SUS questionnaire, prototype testing, design A/B. No lab needed

Academic research

Survey for thesis or paper. Free, anonymous, export to Excel

Service quality

Ratings after store, office or branch visit. Auto send via QR or link

User onboarding

Short surveys during onboarding. Personalization and lower churn

Post-purchase survey

Send 1–3 days after order. Product and delivery rating. Alert on low score

Product feedback

Feature ratings, priorities, ideas. Embed in product, segment by user_id

Exit survey

Survey when customer or employee leaves. Churn reason, anonymous for HR

Lead qualification

Quiz for lead gen: budget, role, timeline. Branching, pass to CRM, UTM

Training feedback

Rate workshops and webinars: trainer, materials, value. QR at end, anonymous

Launch engagement surveys in minutes

Free trial. Anonymous and segment options.

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