Issuing Your Own Promo Codes

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You can set up the automatic issuance of your unique promo codes to each respondent who completes a survey. This is a great way to thank participants and increase their motivation to take surveys.

This feature is available on the "Premium" and "Enterprise" plans.

How It Works

After completing the survey, the system selects the first available code from the list and displays it to the participant. If promo codes run out, an empty string will appear instead of a code — so it's important to upload them with a surplus.

Preparing Promo Codes

Codes can be uploaded as:

A list — each code on a new line;
A file in .txt, .csv, or .xlsx format.

The number of codes is unlimited, but they all must be unique.

Ensure you have enough promo codes for all survey participants. For example, if 500 respondents are expected, you should upload 525 to 550 unique codes (a 5–10% surplus).

Adding Promo Codes to a Survey

Open the desired survey in the constructor.
Go to the "Settings" section.
Scroll down to the "Promo Codes" block.
Click "Attach".
Paste the list or upload a file.
Save the changes.

Then attach the list of promo codes to the survey.

Displaying the Code on the Thank You Screen

In the "Thank You Screen" settings, activate the "Promo Code" option.

Alternatively, if you want to place the promo code in any other convenient location, you can call the variable using @. The system will insert the actual code for each respondent in this place.

Please note that in the "Notifications" section, you can also email the promo code to the respondent.