Mike Taylor

Marketer at SurveyNinja

Mike writes the SurveyNinja blog: guides to survey design, customer and employee feedback, market research and survey data analysis. Many guides come with questions you can put in your own survey and, where it fits, a ready template.

Articles by Mike Taylor, page 6

Survey design

What Is a Questionnaire? — Complete Guide

Discover what a questionnaire is, its main types, real-life examples, and applications in business, education, psychology, and more. Learn how to design effective questionnaires step by step.

16 min read

Research methods

How to Use Quantitative Research Effectively in Surveys

Quantitative research turns survey data into powerful insights. Discover best practices for measuring trends, comparing groups, and validating hypotheses with statistical precision.

4 min read

Market research

Why Product Managers Need Surveys

Discover how surveys can become a key tool for product managers — helping you deeply understand user needs, gather valuable feedback, minimize risks when introducing changes, and prioritize product development

2 min read

Survey design

Open vs. Closed Questions

Smart use of open and closed questions in different situations and types of research is key to making your surveys more effective and insightful. Below, we’ll walk you through when and where to use each type of question to get the best possible results.

5 min read

Survey design

AIDA Model: A Simple Way to Improve Surveys

Use the AIDA model to make your surveys more engaging and increase completion rates. Learn how to structure surveys for maximum results

12 min read

Customer feedback

NPS Index. Consumer Loyalty Index

An article about methods for determining the level of consumer satisfaction based on the NPS scoring system, with illustrative examples and explanations.

8 min read