Where and when to send a survey: email, website pop-ups, in-app prompts, QR codes and triggers, and where to find respondents for a study.
Searching for where to find respondents misses the real decision, which recruitment method to use. A practical guide to sources, screening, panel fraud, incentives, B2B recruiting, and what it actually costs.
A triggered survey fires on an event instead of going out in a batch, and everything that decides whether it works sits in the rules around it. An operations guide to events, delays, capping, suppression, context, routing and the failures nobody plans for.
An offline business sees the queue and the receipts, never the reason someone left without buying. A practitioner guide to printed QR surveys: placement, print rules, wording, per-location URLs, and reading the funnel from scan to action.
Inside your own app you choose the moment, and that control is the whole advantage. A practitioner guide to timing, prompt patterns, question wording, rate limiting, hidden context fields and what to do with the answers.
A pop-up survey asks one question while the visitor is still on the page, which is why it explains behaviour that analytics can only describe. Here is how to pick a trigger, design a card people answer, cap how often it appears, and prove it is not costing you sales.
Email is the only survey channel where you know exactly who you invited. How to use that properly: the one-click question embedded in the message, when to send it, why most losses happen before anyone sees a question, and what a realistic completion rate looks like.
WooCommerce Post-Purchase Survey: 7 Questions, When to Ask and What to Do Next