25 Questions for a Travel Agency Customer Satisfaction Survey Cleaning up responses
Removes test runs and duplicates from your results and shows you the list before anything goes
Free agent skill for Claude Code, Codex, Cursor and Gemini CLI. It works through the SurveyNinja MCP server, with your permissions.
- Category
- Keep the account tidy
- Tags
- cleanup, data quality
- Works with
- Claude Code, Codex, Cursor, Gemini CLI
- MCP tools
- 10, 7 of them change data
- Version
- 1.0, October 20, 2026
- Made by
- SurveyNinja
- Price
- Free
- Skill file
- SKILL.md
What it does
- Statistics without junk. Test runs, random clicks and duplicates stop shifting your averages and distributions.
- A list before any cleaning. You see how many responses, over which period and by which signal before anything changes.
- Permanent only on your word. The skill starts with hiding, then the trash. Permanent deletion happens only when you ask for it directly.
Example
You type
Remove the test runs from this survey's statistics
What the assistant brings back
- 64
- Selected
- undoable
- Hidestays in the list
- restorable
- Trashif you change your mind
- on request
- For goodonly when you ask
- Test runs before the survey was shared, 3 to 6 September the author's own runs while building
- Faster than one minute a nine-question survey
- Same option in every question straight-lining
- Duplicate email addresses one address twice or more
This is a list for your approval. Hiding from reports is the suggested start: the numbers update right away, and the responses stay in place if you need to undo it.
The groups above are an example. The selection rules are chosen for your survey.
How it works
- Shows first, acts secondThe list to clean comes with counts, the period and the signal it was selected by. Nothing happens until you have seen it.
- Builds groups by signalTest runs before the survey was shared, too-fast completions, straight-lining and duplicate contacts come as separate groups with numbers.
- Moves from reversible to finalHiding from reports comes first and can be undone. Then the trash, which can be restored. Permanent deletion happens only when you ask for it directly.
- Offers a tag instead of deletionA tagged response stays in the statistics and stands out. "Call back", "complaint" and "duplicate" are easier to work with than a spreadsheet export.
Try also
- Find duplicate email addresses and show them before deleting anything
- Tag everyone who left a phone number and a complaint as "call back"
What it will not do
- Do not delete permanently without explicit consent
- Do not clean "outliers" by answer value
- Do not delete responses to improve the numbers
- Do not suggest a plan upgrade or lead to payment
The skill works with your permissions. Tools that change data are marked, so you check what the assistant is about to do before you confirm. To cut access, remove the connector in the assistant or delete the API key.
In short
What junk does the skill look for?
Test runs made while building the survey, completions too fast to read the questions, straight-lining with the same option everywhere, and duplicates by email or phone.
Will it delete anything right away?
No. First it shows groups with the number of responses, the period and the selection signal. Cleaning starts only after you agree.
What is the difference between hiding and deleting?
A hidden response stays in the list but is left out of reports and the summary, and you can bring it back. A response in the trash can be restored. A permanently deleted response is gone, together with the files the respondent uploaded.
Will it remove low ratings?
No. A low rating is a real answer. The skill does not clean outliers by value and does not delete responses to make the numbers look better.
Why tags if I can delete?
A tagged response stays in the statistics and is marked: "call back", "complaint", "needs work". The skill reuses the tags you already have, so the same tag does not appear under three spellings.
What do I need to use it?
A SurveyNinja account and an assistant that supports MCP and loads skills from a folder, such as Claude Code, Codex, Cursor or Gemini CLI. The MCP server works on every plan, the free one included. You connect with "Allow access" in the assistant or with your own API key.
The full skill
The SKILL.md file the assistant reads, exactly as it is in the archive.
Show the full text
Cleaning up responses
Test runs, random clicks and duplicates distort the statistics. Cleaning brings the reports back to what respondents really said, but part of it cannot be undone, and that is the main thing to keep in mind.
Reply to the person in the language they write in.
Look first, act second
get_quiz_answers with filters (date, completion, sort by start or end time):
show exactly what would be affected, meaning how many submissions, over what
period, and selected by which signal. Act only after the person agrees.
Hidden responses and those screened out by the survey logic are not in the default output; ask for them with the matching filter when they matter.
What does what
| Task | Tool |
|---|---|
| Hide a response from reports and the summary without deleting it | toggle_answer_visibility |
| A short note on a response (up to 100 characters) | set_answer_note |
| Tags on a response | tag_answer |
| Workspace tag list | get_answer_tags, create_answer_tag, delete_answer_tag |
| Move to trash, restore, delete for good | delete_quiz_answers |
| Question order inside a response card | set_answers_order_mode |
Three levels of removal
- Hide. The response stays in the list but leaves reports and the summary. Reversible. The right choice when unsure.
- Trash. The response leaves the list and the report but can be restored.
- Permanent. Nothing to recover, and the files the respondent uploaded go with it. It needs an explicit confirmation flag, and that confirmation must come from the person in words for the specific volume.
Start at level one. Offer level three only when permanent deletion is explicitly requested. Hidden responses are skipped by trash and permanent deletion: bring a response back into reports first if it really has to go.
What people usually look for
- Test submissions: the author's own runs while building, usually the earliest ones, before the survey was shared.
- Too fast: completed quicker than the questions can be read.
- Straight-lining: the first option everywhere, or one rating throughout.
- Duplicates by contact: the same email or phone number several times.
Show them as separate groups with counts, not one long list.
Tags and notes
The tag list belongs to the workspace, not to the survey, so the tag tools need
the workspace id: take it from get_workspace_list.
Tags beat deletion: the response stays in the statistics but is marked. "Call back", "complaint", "needs work" are easier to work with than an exported sheet.
Read get_answer_tags first and reuse an existing tag. Create a new one only if
nothing suitable exists, otherwise the workspace ends up with three spellings of
the same thing. tag_answer replaces the tags of a response, so pass the ones it
already has together with the new one.
set_answers_order_mode also changes the public link to responses and the Word
export, so mention that before switching it.
What not to do
- Do not delete permanently without explicit consent for the specific volume.
- Do not clean "outliers" by answer value: a low rating is a real answer.
- Do not delete responses to improve the numbers.
- Do not suggest a plan upgrade or lead to payment. If a limit is hit, state the fact and stop.
More skills
All skills- Workspace audit Shows in one report where your workspace is losing responses, storage and attention
- Members and access Finds out why a colleague cannot see the surveys and grants exactly the rights they need
- Tidying up the account Sorts, archives, copies and cleans, and knows which of those cannot be undone
- Data quality check Tells you whether the responses can be trusted before anyone builds conclusions on them
- A/B variant analysis Tells you whether the difference between variants is real or just noise
- Comparing with past results Compares a survey with its own past, because one figure means little and a change says a lot
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