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Comparison

SurveyNinja vs Alchemer: SPSS export on the Free plan, not for $1,895 per user a year

Alchemer keeps SPSS export and its heatmap question for Full Access at $1,895 per user a year, and its API waits on a sales quote. SurveyNinja has SPSS export, the REST API and A/B tests on every plan, including Free, and click tests with heatmaps from Basic at $10.50/mo. 10,000 responses a month cost $48.30/mo for the whole account; on Alchemer that is $157.92/mo for each user.

Start free See the comparison

Free plan with 100 responses a month and 14 days of Premium. No card required.

Prices and features checked on October 15, 2026.

SurveyNinja Alchemer
1,000 responses a month $10.50/mo $26.25/mo
10,000 responses a month $48.30/mo $157.92/mo
SPSS export (.sav) All plans Full Access only
A/B test of question wording All plans From Professional

Prices per month, billed yearly, in USD.

Which one is right for you

Choose Alchemer if

  • You need crosstabs, MaxDiff, conjoint or card sorting inside the survey tool.
  • You need HIPAA with a BAA, Stripe payments or Salesforce under a Business Platform contract.

Choose SurveyNinja if

  • You pay for research tools out of your own budget: SPSS export and quotas are on every plan, including Free, and click tests with heatmaps start on Basic at $10.50/mo. Alchemer puts SPSS and its heatmap question on Full Access at $1,895 per user a year.
  • Your volume is in the thousands: 1,000 responses a month cost $10.50/mo for the account against $26.25/mo per user on Alchemer; 10,000 cost $48.30/mo against $157.92/mo per user, billed yearly.
  • Your team shares one plan: Standard includes 3 users and Premium 5. Alchemer bills every user and caps self-serve plans at 3.
  • You connect your stack without a sales call: REST API and an MCP server for Claude and ChatGPT on every plan, including Free; Google Sheets and webhooks from Basic.
  • You run UX research: pairwise comparison, map questions and area selection on images, none of them in Alchemer's question list, plus targeted micro surveys on your website (beta).
Start free

What you pay for the same number of responses

The cheapest plan of SurveyNinja and Alchemer that covers your monthly responses.

Responses per month SurveyNinja Alchemer
100 $0 Free $26.25/mo Collaborator, billed yearly or $55/mo billed monthly Price per user; up to 3 users
1,000 $10.50/mo Basic, billed yearly or $15/mo billed monthly $26.25/mo Collaborator, billed yearly or $55/mo billed monthly Price per user; up to 3 users
5,000 $25.90/mo Standard, billed yearly or $37/mo billed monthly $26.25/mo Collaborator, billed yearly or $55/mo billed monthly Price per user; up to 3 users
10,000 $48.30/mo Premium, billed yearly or $69/mo billed monthly $157.92/mo Full Access, billed yearly or $275/mo billed monthly Price per user; up to 3 users
20,000 $48.30/mo Premium, billed yearly or $69/mo billed monthly Custom plan Price on request

Prices per month in USD with yearly billing; prices of Alchemer are taken from its pricing page on October 15, 2026. Alchemer prices every plan per user, up to 3 users, and lists response limits per account and per year (75,000, 100,000 and 125,000); Alchemer says monthly limits apply but does not publish them; the table divides them by 12 and shows the price for one user. More responses, more users, the API and integrations need a Business Platform quote. All plans and limits

Start free

Free plan, no card required

Where SurveyNinja goes further than Alchemer

Features that matter for research and analysis, with the plan they are on.

SPSS export on every plan

Get an SPSS .sav file, plus CSV, Excel, PDF and Word, on every plan, including Free. On Alchemer, SPSS export comes only with Full Access at $1,895 per user a year.

One price for the team

Standard includes 3 users and Premium 5 in the plan price. Alchemer charges each user separately and needs a Business Platform contract beyond 3 users.

API and integrations at listed prices

REST API and MCP on every plan, including Free; Google Sheets and webhooks from Basic. On Alchemer, the API, webhooks and integrations are for Business Platform customers, priced on request.

Pairwise comparison and map questions

Rank ideas two at a time in an adaptive mode, pick areas on an image (Basic) and drop pins on a map (Standard). None of these are among the 43 question types in Alchemer's help center.

Edit surveys on your phone or your laptop

The whole builder works on a phone: questions, logic, design, publishing and responses. Fix a question on the way to a meeting, check new answers from the couch and finish the survey on your laptop.

  • Every section and setting fits a small screen
  • Logic, design and publishing, not a cut-down view
  • Pick up on your laptop right where you left off
The SurveyNinja survey builder in a browser
Survey settings in SurveyNinja on a phone

Research and UX tools in one survey builder

Test designs, rank ideas and ask visitors on your website from the same survey builder.

Micro surveys on your site

Paste one code and show a short survey in a corner card or modal: after a delay, on scroll, on exit intent (desktop) or on a click. Choose pages and devices and limit how often visitors see it.

All plans, including Free Partly in Alchemer

Click test with heatmap

Upload a mockup or a screenshot and ask where people would click. The report shows a heatmap of all clicks.

From Basic

Pairwise comparison

Respondents choose between two options at a time; the adaptive mode drops weak options early. The report ranks items with a win matrix.

From Basic Not in Alchemer

A/B test of question wording

Show two versions of a question's wording to different respondents. From Standard, the report shows which one more people complete, with the confidence level.

All plans, including Free

Map question

Respondents drop pins on a map: where they live, shop or travel. See the answers as a map and a list of places.

From Standard Not in Alchemer

Area selection

Mark zones on an image and let respondents pick them, with scores and logic like any answer option.

From Basic Not in Alchemer

Feature-by-feature comparison

Each cell shows whether the feature exists and the plan it starts on.

Feature SurveyNinja Alchemer
Pricing and limits
Responses on the free plan 100 responses a month Alchemer mentions a free plan with limited responses but does not publish its limits (October 15, 2026)
Cheapest paid plan Basic: $10.50/mo billed yearly ($15 monthly), 1,000 responses a month Collaborator: $315 per user a year or $55 per user a month; 75,000 responses a year
Team seats included 1 on Free, 1 on Basic, 3 on Standard, 5 on Premium; more can be added Priced per user; up to 3 users on self-serve plans, more on Business Platform
Free trial of paid features 14 days of Premium, no card required 7 days, no card required
Building surveys
Create a survey with AI from a description Yes, All plans, including Free Survey or quiz from a text prompt; beta Yes AI Survey Builder; logic is set up in the standard builder
Question types 28, plus 6 content blocks; NPS, star rating and scale on Free 43 in the help center; heatmap, MaxDiff, conjoint and card sort on Full Access only
Branching logic Yes, All plans, including Free Yes, From Collaborator Skip and page logic; compound conditions and piping from Professional
Quizzes with scores Yes, All plans, including Free Yes, From Professional
Calculations and formulas No Yes, From Full Access Through custom scripting
Payments inside the form No Yes Stripe integration for Business Platform customers
Hidden fields from the URL Yes, From Basic Answer piping into later questions on all plans Yes, From Collaborator URL variables are saved with each response; Hidden Value action from Professional
One form in several languages No Respondent interface in English, Spanish or Portuguese; one language per survey Yes Translations entered by hand, with a language bar for respondents
Research and UX tools
Micro surveys on your website Yes, All plans, including Free One code for the whole site: corner card or modal; shown after a delay, on scroll, on exit intent (desktop) or on a click; page and device targeting, traffic share, show frequency; beta Partly Pop-up on every page load; Website Intercept with targeting is a paid add-on
Click test with heatmap Yes, From Basic Heatmap of clicks on an image; hotspot selection with drawn areas Yes, From Full Access Image Heatmap question; clicks are tagged with your options, such as Like or Dislike
Area selection on an image Yes, From Basic Zones on an image work as answer options, with scores and logic No
Pairwise comparison Yes, From Basic Every pair or adaptive mode with fewer pairs; win matrix in the report No MaxDiff instead, on Full Access
Map question Yes, From Standard Respondents drop pins; the report shows a map and a list of places No
A/B test of question wording Yes, All plans, including Free Versions of a question's wording, 50/50 split by default; from Standard the report marks the leader with its confidence level Yes, From Professional Percent Branch: up to 10 branches
Other research question types Yes, From Basic Semantic differential, 3D matrix, constant sum Yes, From Full Access Semantic differential, MaxDiff, conjoint, card sort; ranking and constant sum on all plans
Collecting responses
Link, QR code and website embed Yes, All plans, including Free Widget, pop-up, iframe or button Yes, From Collaborator Embed, iframe, pop-up or QR code
Your own domain Yes, From Premium Your own subdomain from Basic Yes, From Collaborator One private domain on paid plans per the help center; the license table lists it as an add-on
Remove the service's branding Yes, From Standard Yes, From Professional
Personal links for each respondent Yes, From Standard Yes, From Collaborator Email campaigns with a link per contact
Close by date or number of responses Yes, From Standard Yes, From Professional
Quotas Yes, All plans, including Free Yes, From Professional Answer option and distributed quotas on Full Access
Incomplete responses Yes, From Standard Saved after every answered question Yes Saved page by page; partials in reports from Professional
Respondents can continue later Yes, All plans, including Free In the same browser Yes, From Professional Respondent gets a link to continue by email
Analysis and export
Reports and charts Yes, All plans, including Free With a public link to share Yes, From Collaborator Shareable report link; password-protected reports from Professional
AI analysis of open-ended answers Yes, From Premium Themes, sentiment, quotes and group comparison; shareable link and PDF Yes, Business Platform only AI text analysis and custom AI prompts; Full Access sorts open answers by hand
Export of responses Yes, All plans, including Free CSV, Excel, PDF, Word Yes, From Collaborator Excel, CSV, PDF, PowerPoint and Word
SPSS export (.sav) Yes, All plans, including Free Yes, Full Access only
Crosstabs No Yes, From Full Access
Integrations
Google Sheets Yes, From Basic Yes, Business Platform only
Webhooks Yes, From Basic Yes, Business Platform only
REST API Yes, All plans, including Free Yes, Business Platform only
Built-in Slack, HubSpot, Salesforce apps No Through webhooks and the API Yes, Business Platform only Integration catalog, such as Salesforce and Power BI
MCP server for AI assistants Yes, All plans, including Free Claude, ChatGPT and other assistants work with your surveys and responses No MCP server in Alchemer's help center (October 15, 2026)
Team and security
Roles and permissions Yes Owner, admin, member; custom roles with folder access on Premium Yes, From Collaborator
Single sign-on (SSO) Yes, From Premium OpenID Connect Yes, Business Platform only SAML 2.0
Two-factor authentication Yes, All plans, including Free Yes Authenticator app or SMS (US numbers)
HIPAA compliance No Yes, Business Platform only With a BAA
Sources: Alchemer data checked on October 15, 2026 on its own website

SurveyNinja features checked on October 20, 2026; plans and limits: pricing page

Start free

Free plan, no card required

How to switch from Alchemer

1

Start on Free

Sign up without a card and get 14 days of Premium to try quotas, SPSS export and the AI report.

2

Rebuild your survey

Start from a template or describe the survey to the AI generator, then set up logic and quotas, which work on every plan.

3

Bring past responses

Export responses from Alchemer as CSV or Excel, upload the file to SurveyNinja on a paid plan and match the columns to your questions. Then share the new link.

Already paying for Alchemer?

Send us a screenshot of your payment and we'll give you a free month of our top plan.

Contact us Step-by-step guide to switching

Frequently asked questions

Didn't find your answer? Write to team@surveyninja.io or use the contact page, and we'll help you move your surveys.

Is SurveyNinja cheaper than Alchemer?

Yes, and Alchemer's prices are per user. 1,000 responses a month cost $10.50/mo on SurveyNinja Basic and $26.25/mo per user on Alchemer Collaborator; 10,000 cost $48.30/mo and $157.92/mo per user (Full Access). Prices with yearly billing, checked on October 15, 2026.

What does Alchemer have that SurveyNinja doesn't?

Crosstabs, MaxDiff, conjoint and card sorting on Full Access, one survey in several languages, and HIPAA, Stripe payments and Salesforce on Business Platform. SurveyNinja offers SPSS export and A/B tests on every plan, click tests and pairwise comparison from Basic, map questions from Standard and one price for the whole team.

Can I move my Alchemer surveys to SurveyNinja?

Rebuild each survey from a template or with the AI generator. Past responses come over as a CSV or Excel export from Alchemer: upload it on a paid plan, up to 20 MB and 10,000 rows per file. Uploaded responses don't count toward your monthly limit. Our team will help you move your surveys and set up the logic: send us an export or a link.

Does SurveyNinja charge per user?

No. Each plan has one price for the account: Free and Basic include 1 user, Standard 3 and Premium 5, and more can be added. Alchemer charges $315, $1,075 or $1,895 a year for each user, depending on the plan.

Is there a free plan or a free trial?

Both. SurveyNinja's Free plan includes 100 responses a month and 50 surveys of up to 30 questions, with logic, quotas and SPSS export, and every new account gets 14 days of Premium without a card. Alchemer offers a 7-day trial without a card; its pricing page mentions a free plan but does not publish its limits.

Can I run click tests and A/B tests?

Yes. Click tests with heatmaps are on Basic and higher; A/B tests of question wording are on every plan. On Alchemer, the Image Heatmap question needs Full Access ($1,895 per user a year) and A/B split testing starts on Professional ($1,075 per user a year).

Is SurveyNinja available in Spanish and Portuguese?

Yes. The website, the help center and the survey screens your respondents see are available in English, Spanish and Portuguese.

Try SurveyNinja for free

Free plan with 100 responses a month and 14 days of Premium after sign-up. No card required.

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Survey templates

Ready-made surveys for customers, employees and events: copy one and edit it.

AI survey generator

Describe what you want to learn and get a draft survey to edit.

Free research calculators

Sample size, NPS, statistical significance and 20 more calculators, no sign-up.