EN
English
Español
Português

Create

Survey Maker Logic, design and reports Quiz Maker Quizzes for fun, leads and learning Test Maker Exams with scores and timers Form Builder Sign-ups, requests, applications Poll Maker Quick votes with charts

AI

AI Survey Generator New Ninja AI in your survey builder AI Survey Analysis Themes and sentiment in open answers Claude and ChatGPT New Run surveys from your AI assistant

Collect and Test

Website Surveys Feedback widget for your site Click Tests Heatmaps on your designs A/B Question Tests Compare question wording

Analyze and Connect

Survey Reports Charts, filters, SPSS export Integrations Zapier, Sheets, webhooks API Connect your systems All Features →

Use Cases

NPS Surveys Score, segment and ask why Customer Satisfaction CSAT and CES questions and reports Customer Feedback After orders and support Employee Engagement Pulse surveys and eNPS Market Research Audiences, brands, concepts UX and Product Research Usability and feature feedback Course Evaluation Feedback after classes Lead Generation Quizzes Quizzes that qualify leads All Use Cases →

Teams

Marketing Product UX Designers HR and People Researchers and Agencies Educators

Industries

Retail and eCommerce Healthcare Hospitality Education Finance IT and SaaS All Industries →

Enterprise and Programs

Enterprise Dedicated server, SSO, contract Startups 50% off year one, teams up to 5 Nonprofits Special terms on request

Customer Relations

Homeowners' Association (HOA) Survey Supermarket Satisfaction Survey Travel Agency Customer Satisfaction Taxi Customer Satisfaction Survey See All →

Human Resources

Team Effectiveness Questionnaire Employee Motivation Level Survey Team Building Survey Job Application Form See All →

Market Research

Brand Awareness Survey Café Survey for Guest Feedback Software Satisfaction Survey Event Feedback Survey See All →

Start Faster

All Templates Surveys, quizzes and forms AI Survey Generator Or describe your own survey

Learn

Blog Guides and research tips Glossary Survey terms, explained simply Question Types Every type, with examples Survey Questions Example questions by audience Calculators Sample size, NPS, significance AI Skills Ready methods for your AI assistant AI Question Generator Questions from a topic

Get Help

Help Center Step-by-step answers Switch to SurveyNinja We help move your surveys Survey Audit Experts review your survey Contact Us Write to our team

Company

About SurveyNinja Who we are Comparisons SurveyNinja vs 21 tools Roadmap What we are building Affiliate Program Earn by recommending us

From the Blog

WooCommerce Post-Purchase Survey: 7 Questions, When to Ask and What to Do Next Read the Article →
Pricing
Sign In
© 2026, Survey Ninja
Comparison

SurveyNinja vs Zoho Survey: 3 users and no branding for $25.90/mo

Every Zoho Survey plan below Enterprise has one user. SPSS export, white labelling, Google Sheets and webhooks start on Pro at $35/mo, and a team of three needs Enterprise at $75/mo, billed yearly. SurveyNinja Standard bundles 3 users and no branding for $25.90/mo, Google Sheets and webhooks start on Basic at $10.50/mo, and SPSS export is on every plan, including Free. Click tests, area selection and pairwise comparison, none of them Zoho Survey question types, come with it.

Start free See the comparison

Free plan with 100 responses a month and 14 days of Premium. No card required.

Prices and features checked on October 15, 2026.

SurveyNinja Zoho Survey
SPSS export (.sav) All plans From Pro
Remove the service's branding From Standard From Pro
Click test with heatmap From Basic No
Pairwise comparison From Basic No

Which one is right for you

Choose Zoho Survey if

  • You want unlimited responses for a flat yearly price: Zoho's yearly plans from Plus at $25/mo have no response limit.
  • You need crosstabs, one survey in 90+ languages or HIPAA with e-PHI fields.

Choose SurveyNinja if

  • Your team builds surveys together: Standard includes 3 users and Premium 5. On Zoho Survey a second user means Enterprise at $75/mo, billed yearly.
  • You analyze in SPSS: .sav export on every plan, including Free. Zoho starts SPSS export on Pro at $35/mo.
  • Your surveys carry your brand and feed your tools: Google Sheets and webhooks from Basic at $10.50/mo, no SurveyNinja branding from Standard at $25.90/mo. Zoho puts white labelling, Google Sheets and webhooks on Pro.
  • You test designs and wording: click tests with heatmaps, area selection and pairwise comparison from Basic, A/B tests of question wording on every plan.
  • You want to try everything first: 14 days of Premium without a card. Zoho's Enterprise trial lasts 7 days and counts 100 responses per survey.
Start free

Where SurveyNinja goes further than Zoho Survey

Features that matter for research and analysis, with the plan they are on.

A team without Enterprise

Standard includes 3 users and Premium 5, and you can add more. On Zoho Survey every plan below Enterprise has one user; Enterprise costs $75/mo billed yearly for 3 users.

SPSS on every plan

Download responses as SPSS, CSV, Excel, PDF or Word on every plan, including Free. Zoho Survey has no exports on Free and adds SPSS export on Pro at $35/mo.

Research and UX tools

Click tests with heatmaps, area selection on images, pairwise comparison and map questions. None of them is on Zoho Survey's list of question types.

An AI report beyond sentiment

On Premium the AI report finds themes, sentiment and quotes in open answers and compares groups, with a shareable link and PDF. Zoho Survey's text analysis shows sentiment and a word cloud.

Edit surveys on your phone or your laptop

The whole builder works on a phone: questions, logic, design, publishing and responses. Fix a question on the way to a meeting, check new answers from the couch and finish the survey on your laptop.

  • Every section and setting fits a small screen
  • Logic, design and publishing, not a cut-down view
  • Pick up on your laptop right where you left off
The SurveyNinja survey builder in a browser
Survey settings in SurveyNinja on a phone

Research and UX tools in one survey builder

Test designs, rank ideas and ask visitors on your website from the same survey builder.

Micro surveys on your site

Paste one code and show a short survey in a corner card or modal: after a delay, on scroll, on exit intent (desktop) or on a click. Choose pages and devices and limit how often visitors see it.

All plans, including Free

Click test with heatmap

Upload a mockup or a screenshot and ask where people would click. The report shows a heatmap of all clicks.

From Basic Not in Zoho Survey

Pairwise comparison

Respondents choose between two options at a time; the adaptive mode drops weak options early. The report ranks items with a win matrix.

From Basic Not in Zoho Survey

A/B test of question wording

Show two versions of a question's wording to different respondents. From Standard, the report shows which one more people complete, with the confidence level.

All plans, including Free Not documented by Zoho Survey

Map question

Respondents drop pins on a map: where they live, shop or travel. See the answers as a map and a list of places.

From Standard Not in Zoho Survey

Area selection

Mark zones on an image and let respondents pick them, with scores and logic like any answer option.

From Basic Not in Zoho Survey

Feature-by-feature comparison

Each cell shows whether the feature exists and the plan it starts on.

Feature SurveyNinja Zoho Survey
Pricing and limits
Responses on the free plan 100 responses a month 100 per survey, unlimited surveys
Other free plan limits 50 surveys, 30 questions each 10 questions per survey; no logic, quotas or exports
Cheapest paid plan Basic: $10.50/mo billed yearly ($15 monthly), 1,000 responses a month Basic: $7.42/mo billed yearly only, 12,000 responses a year; Plus: $25/mo billed yearly ($35 monthly)
Team seats included 1 on Free, 1 on Basic, 3 on Standard, 5 on Premium; more can be added 1 user on every plan except Enterprise (3 users, more for $10/mo each, billed yearly)
Free trial of paid features 14 days of Premium, no card required 7 days of Enterprise, no card; 100 responses per survey
Building surveys
Create a survey with AI from a description Yes, All plans, including Free Survey or quiz from a text prompt; beta Yes, All plans, including Free
Question types 28, plus 6 content blocks; NPS, star rating and scale on Free 32; matrix grids, file upload and signature from Plus
Branching logic Yes, All plans, including Free Yes, From Basic Display, page and skip logic; answer logic from Plus
Quizzes with scores Yes, All plans, including Free Yes, From Plus Scoring
Hidden fields from the URL Yes, From Basic Answer piping into later questions on all plans Yes, From Basic Custom variables
One form in several languages No Respondent interface in English, Spanish or Portuguese; one language per survey Yes, From Pro Translation into 90+ languages
Research and UX tools
Micro surveys on your website Yes, All plans, including Free One code for the whole site: corner card or modal; shown after a delay, on scroll, on exit intent (desktop) or on a click; page and device targeting, traffic share, show frequency; beta Yes, All plans, including Free Pop-up on chosen pages: on load, after a delay, on exit intent or on scroll
Click test with heatmap Yes, From Basic Heatmap of clicks on an image; hotspot selection with drawn areas No
Area selection on an image Yes, From Basic Zones on an image work as answer options, with scores and logic No
Pairwise comparison Yes, From Basic Every pair or adaptive mode with fewer pairs; win matrix in the report No
Map question Yes, From Standard Respondents drop pins; the report shows a map and a list of places No
A/B test of question wording Yes, All plans, including Free Versions of a question's wording, 50/50 split by default; from Standard the report marks the leader with its confidence level Not in Zoho Survey's feature list or help center (October 15, 2026)
Other research question types Yes, From Basic Semantic differential, 3D matrix, constant sum Yes Matrix types, ranking, slider, continuous sum; TURF analysis from Basic
Collecting responses
Link, QR code and website embed Yes, All plans, including Free Widget, pop-up, iframe or button Yes, All plans, including Free Embed, pop-up, QR code, survey inside an email
Your own domain Yes, From Premium Your own subdomain from Basic Yes, From Pro
Remove the service's branding Yes, From Standard Yes, From Pro
Personal links for each respondent Yes, From Standard Yes, From Basic
Close by date or number of responses Yes, From Standard Yes, All plans, including Free
Quotas Yes, All plans, including Free Yes, From Basic Survey and collector quotas; conditional quotas from Pro
Incomplete responses Yes, From Standard Saved after every answered question Yes, All plans, including Free Every started response counts toward the limit
Respondents can continue later Yes, All plans, including Free In the same browser Yes, All plans, including Free
Analysis and export
Reports and charts Yes, All plans, including Free With a public link to share Yes, All plans, including Free Shared report links from Basic; trend and scheduled reports from Plus
AI analysis of open-ended answers Yes, From Premium Themes, sentiment, quotes and group comparison; shareable link and PDF Partly, From Basic Sentiment and word cloud of text answers
Export of responses Yes, All plans, including Free CSV, Excel, PDF, Word Yes, From Basic Spreadsheet, CSV and PDF; SPSS and Tableau from Pro
SPSS export (.sav) Yes, All plans, including Free Yes, From Pro
Crosstabs No Yes, From Plus
Integrations
Google Sheets Yes, From Basic Yes, From Pro
Webhooks Yes, From Basic Yes, From Pro
Built-in Slack, HubSpot, Salesforce apps No Through webhooks and the API Yes, From Basic Slack, Shopify and Zendesk from Basic; Zoho CRM, HubSpot and Teams from Pro
Team and security
Roles and permissions Yes Owner, admin, member; custom roles with folder access on Premium Yes, Enterprise only Department admin, user, contractor and report viewer
Single sign-on (SSO) Yes, From Premium OpenID Connect Yes, Enterprise only Account SSO on Enterprise; SAML sign-in for respondents from Basic
Two-factor authentication Yes, All plans, including Free Yes, All plans, including Free Zoho account multi-factor authentication
HIPAA compliance No Yes, From Pro Mark fields as e-PHI
Sources: Zoho Survey data checked on October 15, 2026 on its own website

SurveyNinja features checked on October 20, 2026; plans and limits: pricing page

Start free

Free plan, no card required

How to switch from Zoho Survey

1

Start on Free

Sign up without a card and get 14 days of Premium to try team seats, Google Sheets and the AI report.

2

Rebuild your survey

Start from a template or describe the survey to the AI generator, then set up logic, which is on every plan, including Free.

3

Bring past responses

Export responses from Zoho Survey as a spreadsheet or CSV (on its paid plans), upload the file to SurveyNinja on a paid plan and match the columns to your questions. Then share the new link.

Already paying for Zoho Survey?

Send us a screenshot of your payment and we'll give you a free month of our top plan.

Contact us Step-by-step guide to switching

Frequently asked questions

Didn't find your answer? Write to team@surveyninja.io or use the contact page, and we'll help you move your surveys.

Is SurveyNinja cheaper than Zoho Survey?

SurveyNinja costs less once you need SPSS, your tools, a team or your brand: SPSS export is on every plan, including Free, Google Sheets and webhooks start on Basic at $10.50/mo, and Standard with 3 users and no branding costs $25.90/mo. On Zoho these start on Pro at $35/mo for one user, and three users need Enterprise at $75/mo. Prices billed yearly, checked on October 15, 2026.

Can I move my Zoho Survey surveys to SurveyNinja?

Rebuild each one from a template or with the AI generator. Then upload past responses from a CSV or Excel export on a paid plan, up to 20 MB and 10,000 rows per file. Uploaded responses don't count toward your monthly limit. Our team will help you move your surveys and set up the logic: send us an export or a link.

What does Zoho Survey have that SurveyNinja doesn't?

Unlimited responses on yearly plans, crosstabs and TURF analysis, one survey in 90+ languages, HIPAA with e-PHI fields, built-in Zoho CRM, HubSpot and Slack integrations, and a panel to buy responses. SurveyNinja gives you a team from Standard, SPSS export on every plan, research and UX tools, A/B tests on every plan and an AI report.

Can several people work on surveys?

Yes. SurveyNinja Standard includes 3 users and Premium 5, with roles, and more seats can be added. On Zoho Survey, Free, Basic, Plus and Pro have one user; user management comes with Enterprise.

Can I run click tests and A/B tests?

Yes. Click tests with heatmaps, area selection on images and pairwise comparison are on Basic and higher; A/B tests of question wording are on every plan. Zoho Survey's question types have no click test, area selection or pairwise comparison.

Is there a free plan and a trial?

Yes. SurveyNinja Free includes 100 responses a month and 50 surveys of up to 30 questions, with logic, quotas and exports, and after sign-up you get 14 days of Premium without a card. Zoho Survey Free allows 100 responses per survey and 10 questions, without logic, quotas or exports; its Enterprise trial lasts 7 days.

Is SurveyNinja available in Spanish and Portuguese?

Yes. The website, the help center and the survey screens your respondents see are available in English, Spanish and Portuguese.

Try SurveyNinja for free

Free plan with 100 responses a month and 14 days of Premium after sign-up. No card required.

Start free

Not ready to switch? Try it first

Survey templates

Ready-made surveys for customers, employees and events: copy one and edit it.

AI survey generator

Describe what you want to learn and get a draft survey to edit.

Free research calculators

Sample size, NPS, statistical significance and 20 more calculators, no sign-up.