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Comparison

SurveyNinja vs Zoho Survey: 3 users and no branding for $25.90/mo

Every Zoho Survey plan below Enterprise has one user. SPSS export, white labelling, Google Sheets and webhooks start on Pro at $35/mo, and a team of three needs Enterprise at $75/mo, billed yearly. SurveyNinja Standard bundles 3 users, no branding, Google Sheets and webhooks for $25.90/mo, and SPSS export starts on Basic at $10.50/mo. Click tests, area selection and pairwise comparison, none of them Zoho Survey question types, come with it.

Start free See the comparison

Free plan with 100 responses a month and 14 days of Premium. No card required.

Prices and features checked on October 15, 2026.

SurveyNinja Zoho Survey
SPSS export (.sav) From Basic From Pro
Remove the service's branding From Standard From Pro
Click test with heatmap From Basic No
Pairwise comparison From Basic No

Which one is right for you

Choose Zoho Survey if

  • You want unlimited responses for a flat yearly price: Zoho's yearly plans from Plus at $25/mo have no response limit.
  • You need crosstabs, one survey in 90+ languages or HIPAA with e-PHI fields.

Choose SurveyNinja if

  • Your team builds surveys together: Standard includes 3 users and Premium 5. On Zoho Survey a second user means Enterprise at $75/mo, billed yearly.
  • You analyze in SPSS: .sav export from Basic at $10.50/mo. Zoho starts SPSS export on Pro at $35/mo.
  • Your surveys carry your brand and feed your tools: no SurveyNinja branding, Google Sheets and webhooks from Standard at $25.90/mo. Zoho puts white labelling, Google Sheets and webhooks on Pro.
  • You test designs and wording: click tests with heatmaps, area selection and pairwise comparison from Basic, A/B tests of question wording on every plan.
  • You want to try everything first: 14 days of Premium without a card. Zoho's Enterprise trial lasts 7 days and counts 100 responses per survey.
Start free

Where SurveyNinja goes further than Zoho Survey

Features that matter for research and analysis, with the plan they are on.

A team without Enterprise

Standard includes 3 users and Premium 5, and you can add more. On Zoho Survey every plan below Enterprise has one user; Enterprise costs $75/mo billed yearly for 3 users.

SPSS from Basic

Download responses as SPSS, CSV, Excel, PDF or Word from Basic at $10.50/mo. Zoho Survey adds SPSS export on Pro at $35/mo.

Research and UX tools

Click tests with heatmaps, area selection on images, pairwise comparison and map questions. None of them is on Zoho Survey's list of question types.

An AI report beyond sentiment

On Premium the AI report finds themes, sentiment and quotes in open answers and compares groups, with a shareable link and PDF. Zoho Survey's text analysis shows sentiment and a word cloud.

Edit surveys on your phone or your laptop

The whole builder works on a phone: questions, logic, design, publishing and responses. Fix a question on the way to a meeting, check new answers from the couch and finish the survey on your laptop.

  • Every section and setting fits a small screen
  • Logic, design and publishing, not a cut-down view
  • Pick up on your laptop right where you left off
The SurveyNinja survey builder in a browser
Survey settings in SurveyNinja on a phone

Research and UX tools in one survey builder

Test designs, rank ideas and ask visitors on your website from the same survey builder.

Micro surveys on your site

Paste one code and show a short survey in a corner card or modal: after a delay, on scroll, on exit intent (desktop) or on a click. Choose pages and devices and limit how often visitors see it.

All plans, including Free

Click test with heatmap

Upload a mockup or a screenshot and ask where people would click. The report shows a heatmap of all clicks.

From Basic Not in Zoho Survey

Pairwise comparison

Respondents choose between two options at a time; the adaptive mode drops weak options early. The report ranks items with a win matrix.

From Basic Not in Zoho Survey

A/B test of question wording

Show different versions of a question to different respondents and compare completion and answers by version, with a significance test.

All plans, including Free Not documented by Zoho Survey

Map question

Respondents drop pins on a map: where they live, shop or travel. See the answers as a map and a list of places.

From Standard Not in Zoho Survey

Area selection

Mark zones on an image and let respondents pick them, with scores and logic like any answer option.

From Basic Not in Zoho Survey

Feature-by-feature comparison

Each cell shows whether the feature exists and the plan it starts on.

Feature SurveyNinja Zoho Survey
Pricing and limits
Responses on the free plan 100 responses a month 100 per survey, unlimited surveys
Other free plan limits 3 surveys, 10 questions each 10 questions per survey; no logic, quotas or exports
Cheapest paid plan Basic: $10.50/mo billed yearly ($15 monthly), 1,000 responses a month Basic: $7.42/mo billed yearly only, 12,000 responses a year; Plus: $25/mo billed yearly ($35 monthly)
Team seats included 1 on Free, 1 on Basic, 3 on Standard, 5 on Premium; more can be added 1 user on every plan except Enterprise (3 users, more for $10/mo each, billed yearly)
Free trial of paid features 14 days of Premium, no card required 7 days of Enterprise, no card; 100 responses per survey
Building surveys
Create a survey with AI from a description Yes, All plans, including Free Survey or quiz from a text prompt; beta Yes, All plans, including Free
Question types 28, plus 6 content blocks; NPS on Free 32; matrix grids, file upload and signature from Plus
Branching logic Yes, From Basic Yes, From Basic Display, page and skip logic; answer logic from Plus
Quizzes with scores Yes, All plans, including Free Yes, From Plus Scoring
Hidden fields from the URL Yes, From Standard Answer piping into later questions on all plans Yes, From Basic Custom variables
One form in several languages No Respondent interface in English, Spanish or Portuguese; one language per survey Yes, From Pro Translation into 90+ languages
Research and UX tools
Micro surveys on your website Yes, All plans, including Free One code for the whole site: corner card or modal; shown after a delay, on scroll, on exit intent (desktop) or on a click; page and device targeting, traffic share, show frequency; beta Yes, All plans, including Free Pop-up on chosen pages: on load, after a delay, on exit intent or on scroll
Click test with heatmap Yes, From Basic Heatmap of clicks on an image; hotspot selection with drawn areas No
Area selection on an image Yes, From Basic Zones on an image work as answer options, with scores and logic No
Pairwise comparison Yes, From Basic Every pair or adaptive mode with fewer pairs; win matrix in the report No
Map question Yes, From Standard Respondents drop pins; the report shows a map and a list of places No
A/B test of question wording Yes, All plans, including Free Up to 100 versions of a question or block, even split, significance test in the report Not in Zoho Survey's feature list or help center (October 15, 2026)
Other research question types Yes, From Basic Semantic differential, 3D matrix, constant sum Yes Matrix types, ranking, slider, continuous sum; TURF analysis from Basic
Collecting responses
Link, QR code and website embed Yes, All plans, including Free Widget, pop-up, iframe or button Yes, All plans, including Free Embed, pop-up, QR code, survey inside an email
Your own domain Yes, From Premium Your own subdomain from Basic Yes, From Pro
Remove the service's branding Yes, From Standard Yes, From Pro
Personal links for each respondent Yes, From Standard Yes, From Basic
Close by date or number of responses Yes, From Standard Yes, All plans, including Free
Quotas Yes, From Basic Yes, From Basic Survey and collector quotas; conditional quotas from Pro
Incomplete responses Yes, From Premium Saved after every answered question Yes, All plans, including Free Every started response counts toward the limit
Respondents can continue later Yes, All plans, including Free In the same browser Yes, All plans, including Free
Analysis and export
Reports and charts Yes, All plans, including Free Public link to the report from Basic Yes, All plans, including Free Shared report links from Basic; trend and scheduled reports from Plus
AI analysis of open-ended answers Yes, From Premium Themes, sentiment, quotes and group comparison; shareable link and PDF Partly, From Basic Sentiment and word cloud of text answers
Export of responses Yes, From Basic CSV, Excel, PDF, Word Yes, From Basic Spreadsheet, CSV and PDF; SPSS and Tableau from Pro
SPSS export (.sav) Yes, From Basic Yes, From Pro
Crosstabs No Yes, From Plus
Integrations
Google Sheets Yes, From Standard Yes, From Pro
Webhooks Yes, From Standard Yes, From Pro
Built-in Slack, HubSpot, Salesforce apps No Through webhooks and the API Yes, From Basic Slack, Shopify and Zendesk from Basic; Zoho CRM, HubSpot and Teams from Pro
Team and security
Roles and permissions Yes Owner, admin, member; custom roles with folder access on Premium Yes, Enterprise only Department admin, user, contractor and report viewer
Single sign-on (SSO) Yes, From Premium OpenID Connect Yes, Enterprise only Account SSO on Enterprise; SAML sign-in for respondents from Basic
Two-factor authentication Yes, All plans, including Free Yes, All plans, including Free Zoho account multi-factor authentication
HIPAA compliance No Yes, From Pro Mark fields as e-PHI
Sources: Zoho Survey data checked on October 15, 2026 on its own website

SurveyNinja features checked on October 15, 2026; plans and limits: pricing page

Start free

Free plan, no card required

How to switch from Zoho Survey

1

Start on Free

Sign up without a card and get 14 days of Premium to try team seats, SPSS export and the AI report.

2

Rebuild your survey

Start from a template or describe the survey to the AI generator, then set up logic (Basic and higher). SurveyNinja does not import Zoho Survey surveys.

3

Bring past responses

Export responses from Zoho Survey as a spreadsheet or CSV (on its paid plans), upload the file to SurveyNinja on a paid plan and match the columns to your questions. Then share the new link.

Already paying for Zoho Survey?

Send us a screenshot of your payment and we'll give you a free month of our top plan.

Contact us Step-by-step guide to switching

Frequently asked questions

Didn't find your answer? Write to [email protected] or use the contact page, and we'll help you move your surveys.

Is SurveyNinja cheaper than Zoho Survey?

It depends on what you need. Zoho's yearly plans start at $7.42/mo (Basic, 12,000 responses a year) and from Plus at $25/mo have no response limit, so one person collecting answers often pays less on Zoho. SurveyNinja costs less once you need a team, SPSS or your brand: Standard with 3 users, no branding, Google Sheets and webhooks costs $25.90/mo, while on Zoho these start on Pro at $35/mo for one user, and three users need Enterprise at $75/mo. Prices billed yearly, checked on October 15, 2026.

Can I move my Zoho Survey surveys to SurveyNinja?

SurveyNinja doesn't import Zoho Survey surveys, so rebuild each one from a template or with the AI generator. Then upload past responses from a CSV or Excel export on a paid plan, up to 20 MB and 10,000 rows per file. Uploaded responses don't count toward your monthly limit.

What does Zoho Survey have that SurveyNinja doesn't?

Unlimited responses on yearly plans, crosstabs and TURF analysis, one survey in 90+ languages, HIPAA with e-PHI fields, built-in Zoho CRM, HubSpot and Slack integrations, and a panel to buy responses. SurveyNinja gives you a team from Standard, SPSS from Basic, research and UX tools, A/B tests on every plan and an AI report.

Can several people work on surveys?

Yes. SurveyNinja Standard includes 3 users and Premium 5, with roles, and more seats can be added. On Zoho Survey, Free, Basic, Plus and Pro have one user; user management comes with Enterprise.

Can I run click tests and A/B tests?

Yes. Click tests with heatmaps, area selection on images and pairwise comparison are on Basic and higher; A/B tests of a question or block are on every plan. Zoho Survey's question types have no click test, area selection or pairwise comparison.

Is there a free plan and a trial?

Yes. SurveyNinja Free includes 100 responses a month and 3 surveys of up to 10 questions, and after sign-up you get 14 days of Premium without a card. Zoho Survey Free allows 100 responses per survey and 10 questions; its Enterprise trial lasts 7 days.

Is SurveyNinja available in Spanish and Portuguese?

Yes. The website, the help center and the survey screens your respondents see are available in English, Spanish and Portuguese.

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