Surveys for Language Schools

Use cases for language schools

Class quality evaluation

Rate individual classes — teaching method, materials, pace, group interaction — to maintain consistently high quality.

Teacher effectiveness tracking

Compare teacher ratings across levels and languages. Identify who excels at beginners vs. advanced students.

Learning progress perception

Ask students if they feel they are improving. Perceived progress is the strongest predictor of re-enrollment.

Re-enrollment prediction

Satisfaction surveys show which students are likely to renew. Every response arrives as an instant e-mail notification, so you can reach unhappy students before the term ends.

Student loyalty (NPS)

Measure how likely students are to recommend your school. Word-of-mouth is the top enrollment driver for language schools.

Level placement feedback

Verify that students feel correctly placed. Wrong level = frustration = dropout. Surveys catch misplacements early.

SurveyNinja features for language schools

End-of-term survey

Send the survey link after the last class of each term. A template keeps the work light for school administrators.

Teacher-level dashboards

Compare satisfaction by teacher, language, level and class format (group vs. private). Data-driven scheduling.

Progress perception tracking

Track how students perceive their improvement over time. Correlate with actual test scores for a complete picture.

Mid-term check-in survey

Quick 3-question pulse survey at the midpoint to catch issues before they cause dropouts.

Surveys in the student's language

Write the questions in the student's native language, not the language they are learning, for honest, nuanced feedback. Use a copy of the survey for each language group.

CRM & booking messages

Add the survey link to the messages your school management system already sends. A student ID in the link ties each answer to the right record.

How to collect language school feedback

The survey is a link: send it by e-mail, QR code or website widget, or in the SMS and messenger messages your own tools already send. It takes 1–2 minutes to answer

Post-term email

Survey sent to student email after term ends — captures reflections on the full learning experience

SMS after class

Text the survey link from your school's SMS tool after specific classes, while the session is fresh

QR in the classroom

QR code on the classroom wall or whiteboard — students scan during the last 2 minutes of class

WhatsApp survey

Survey link via WhatsApp class group — where language students already communicate

Student portal

Feedback form on the student portal or online booking page after each completed level

Frequently Asked Questions

When should language schools survey students?

Week 2 (early-fit check), mid-term, end-of-term comprehensive, and post-class quick pulse for new teacher rotations. Week 2 is the highest-leverage moment — you can still re-level or change teachers before refunds and reviews land.

Should language school surveys be in the student's native language?

Yes for B2 and below. Surveys in the target language get fewer answers and skew toward advanced students. Write the questions in any language and make a copy of the survey for each native-language group. C1+ students can take it in the target language as extra practice.

What should language school surveys measure?

Teacher fit and clarity, level placement accuracy, perceived progress, materials relevance, speaking time per class, group dynamic, scheduling flexibility, and NPS. Include CEFR self-assessment to pair perception with measurable outcomes.

How can surveys reduce dropout at language schools?

The main dropout causes (wrong level, pace mismatch, poor teacher fit, no sense of progress) show up in a week-2 pulse. Moving a student to another level or teacher in time keeps many would-be quitters and turns them into multi-term students.

Can I evaluate teachers fairly across levels and group types?

Yes. Each response tags teacher, level (A1-C2), class type (group, 1-on-1, conversation, exam prep) and modality. Compare like-with-like — exam-prep teachers face very different student expectations than conversation teachers.

Does SurveyNinja integrate with language school management software?

Yes, through webhooks, Zapier and the API: webhooks and Zapier send new responses from SurveyNinja to other tools, and through the API your system can create and publish surveys and pull responses. To reach students, add the survey link to the end-of-class or enrollment message your platform (Class, Teach 'n Go, Edmingle, ClassIn or your LMS) already sends.

How do I find out about dissatisfied or about-to-quit students in real time?

Every new response arrives as an instant e-mail notification to the academic director (or a Telegram message on Standard plans and up), so a low score or a comment like "refund", "too hard" or "different school" is seen right away. You can also send responses to Slack through Zapier. A personal call within 24 hours can save many would-be cancellations.

Can I start from a template?

Yes. Start from a template such as English Lessons Feedback Survey, Course Evaluation Form or NPS Survey and change the questions for a post-class pulse, a week-two fit check, mid-term and end-of-term reviews, IELTS, TOEFL or Cambridge exam prep, corporate programs and homestays.

How do surveys help win corporate and embassy contracts?

Aggregate corporate-cohort data (CEFR progress, satisfaction, attendance) is strong evidence for B2B contract renewal. Schools that present this data give the client a concrete reason to renew instead of a sales pitch.

Can surveys generate Google reviews and referrals?

Yes. At the end of term, every student gets the same invitation to leave a Google review and a "refer a friend" discount, whatever their score. Every response also arrives as an instant e-mail notification, so your team sees low scores right away and can fix the issue. Referrals from current students are one of the cheapest ways to fill new classes.

Start free — scale as your feedback program grows

Choose the plan that matches your response volume and reporting needs. Full pricing

Free

$0/mo No time limit and no credit card required

Free — forever

Up to 50 surveys
100 responses/mo
30 questions per survey
Logic, export, API and MCP

Start free

Basic

$15/mo per month, billed annually

For small teams and regular feedback collection

100 surveys per account
1,000 responses per month
50 questions per survey
1 GB storage, files up to 100 MB
Image, video & audio in questions
Custom themes and your logo
Matrix, file upload and research question types
Response filters

Choose plan

Standard

$37/mo per month, billed annually

For marketing, HR and product research

500 surveys per account
5,000 responses per month
100 questions per survey
3 GB storage, files up to 300 MB
Response limit and deadline
Survey and question timers
No SurveyNinja branding
Incomplete responses

Choose plan

14 days free

Premium

$69/mo per month, billed annually

For large teams and advanced automation

∞ surveys per account
20,000 responses per month
∞ questions per survey
6 GB storage, files up to 500 MB
Custom roles for the team
Custom domain
AI report on responses
Promo codes

Start trial

Enterprise

On request

Custom plan for large companies

Unlimited resources
Up to 1,000,000 responses/month
Flexible task-based limits
Priority support
Number of seats
Monthly response limits
Disk space
Personal manager

Use cases for language schools

Class quality evaluation

Teacher effectiveness tracking

Learning progress perception

Re-enrollment prediction

Student loyalty (NPS)

Level placement feedback

Templates to start from

SurveyNinja features for language schools

End-of-term survey

Teacher-level dashboards

Progress perception tracking

Mid-term check-in survey

Surveys in the student's language

CRM & booking messages

How to collect language school feedback

How it works

Start from a template

Share with your audience

Analyze and act

Example questions for language school surveys

Frequently Asked Questions

When should language schools survey students?

Should language school surveys be in the student's native language?

What should language school surveys measure?

How can surveys reduce dropout at language schools?

Can I evaluate teachers fairly across levels and group types?

Does SurveyNinja integrate with language school management software?

How do I find out about dissatisfied or about-to-quit students in real time?

Can I start from a template?

How do surveys help win corporate and embassy contracts?

Can surveys generate Google reviews and referrals?

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Start free — scale as your feedback program grows

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