Use case: Product feedback

Product feedback — feature requests and satisfaction

In-app or email surveys: what do users want next? How satisfied are they with a feature? Prioritize roadmap with real feedback.

Launch product survey Pricing

Embedin product

Hiddenuser_id

14 daysfree trial

Where product feedback fits

In-app

After feature use or release: rate and suggest.

Feature requests

Open question: What would you improve? What's missing?

Roadmap

Aggregate and tag to prioritize backlog.

After release

Short survey after new feature release — "How useful?" and open comment.

By segment

Hidden fields user_id, plan, cohort — see what free vs pro or new vs power users want.

How product feedback works in SurveyNinja

In-app or email

Embed in product or send by email. Segment by user_id.

Logic

Branch by answer. Show follow-up for low scores.

Dashboards

Scores and open feedback. Export to CSV.

Integrations

Webhooks to Jira, Slack or your stack.

Feature scores

Average scores and trends per feature. See what improves or drops by version.

How it works

Create survey

Add feature and satisfaction questions. Optional user_id field.

Start free

Send in-app or email

Embed widget or link. Or send after release email.

View results

Dashboard with scores and feedback. Export for roadmap.

Frequently asked questions

When to send product feedback survey?

After key feature use or release. Or in-app at touchpoints.

Can I embed in my app?

Yes. Embed as widget or popup. Or use link with user_id.

Can I export to Jira or similar?

Yes. Use webhooks to send each response to Jira, Linear or your tool.

Can I segment by plan or user type?

Yes. Pass user_id, plan or cohort as hidden fields. Filter in dashboard by segment.

How do I embed in my product?

Use embed code (iframe) or popup widget. Or open survey link in-app with user_id in URL.