Surveys for Trampoline Parks

Use cases for trampoline parks

Jump zone satisfaction

Rate individual zones — main court, foam pit, dodgeball, ninja course — to understand which attractions drive the most fun.

Safety perception tracking

Monitor how safe parents and jumpers feel. Track safety scores over time and address concerns immediately.

Birthday party feedback

Survey party hosts about the booking process, party room, food, staff and overall value to perfect your event packages.

Staff & marshal rating

Rate jump marshals and front desk staff on attentiveness, friendliness and rule enforcement.

Family return intent (NPS)

Measure how likely families are to return and recommend your park — your core growth metric.

Facility cleanliness & comfort

Collect ratings on restrooms, waiting areas, sock grip quality and overall facility maintenance.

SurveyNinja features for trampoline parks

Post-visit survey

QR code at the exit when the session ends or a link in your check-out message, to capture feedback while adrenaline is still flowing.

Zone-level analytics

Compare satisfaction by jump zone, session type and age group. Know which zones need maintenance or upgrades.

Safety score dashboard

Dedicated safety perception score with trend tracking. Share with staff and use in marketing to parents.

See low safety ratings right away

Every response arrives as an instant e-mail (or Telegram) notification, so you see a safety rating below 3 stars right away and can address the concern the same day.

Review requests for every family

Every family gets the same invitation to leave a Google review, whatever their score. Every response also arrives as an instant e-mail notification, so your team sees low scores and safety concerns right away.

Survey link in waiver & booking emails

Add the survey link to the post-visit emails your digital waiver or booking system already sends. New responses can go out through Zapier or webhooks.

Frequently Asked Questions

When should trampoline parks survey jumpers?

A QR code or link at exit, an e-mail the next day to membership holders, a survey after parties, and a quarterly survey for monthly members. Each captures different signals: equipment safety, food and drinks, party logistics and member retention.

What should trampoline park surveys cover?

Equipment safety perception and condition, court rotation/wait times, court monitor/staff supervision, F&B value, party logistics, waiver/check-in process, and NPS. Different forms for casual jumper, party host and member.

How do surveys reduce injury liability and insurance claims?

Safety perception data and feedback on supervision show risks before they become incidents. Fixing the supervision gaps guests point out lowers the chance of injury claims, which also matters when your insurance comes up for renewal.

Can I evaluate court monitors and zones individually?

Yes. Each survey records the zone (main court, dodgeball, foam pit, ninja warrior), the monitor and the time slot. Ops sees the rankings, rewards top performers, retrains the rest and spots safety gaps before incidents happen. Monitor quality strongly shapes how safe families feel.

How do surveys grow birthday party bookings (the high-margin segment)?

Party-specific feedback shows where logistics and perceived value fall short. Fixing the booking process, package clarity and host quality based on that feedback makes parents more likely to book again and recommend you to other families.

Does SurveyNinja integrate with trampoline park POS and booking systems?

Yes, through webhooks, Zapier and our API. Add the survey link to the receipt or follow-up e-mail your POS or booking system already sends after a session or a party, and new responses can go to your CRM or a spreadsheet through webhooks or Zapier.

How am I alerted to safety incidents and angry parents at trampoline parks in real time?

Each new response can send an email notification to the GM and risk manager (or a Telegram message on Standard plans and up), so a low score or a comment about an injury, a possible concussion or poor supervision is seen right away. You can also send responses to Slack through Zapier. Responding the same day helps keep an incident from turning into a viral post or a legal claim.

Can I start from a template?

Yes. Start from a template such as Customer Satisfaction Survey, Event Feedback Survey or NPS Survey and change the questions for casual jumpers, members, birthday parties, corporate events, safety, special-needs sessions and the waiver experience.

How do trampoline parks get more Google and Yelp reviews?

At the exit, every family gets the same invitation to leave a review on Google or Yelp, whatever their score. Every response also arrives as an instant e-mail notification to the GM, so low scores are seen and fixed. Fresh reviews help parents find you when they search for something to do with the kids.

How do they help with capex and equipment refresh decisions?

Aggregated guest feedback on equipment condition, missing attractions and accessibility informs investment. Top operators justify $200K-2M+ refurb with concrete projections — beats vendor pitches and gut-feel competitor benchmarking.

Start free — scale as your feedback program grows

Choose the plan that matches your response volume and reporting needs. Full pricing

Free

$0/mo No time limit and no credit card required

Free — forever

Up to 50 surveys
100 responses/mo
30 questions per survey
Logic, export, API and MCP

Start free

Basic

$15/mo per month, billed annually

For small teams and regular feedback collection

100 surveys per account
1,000 responses per month
50 questions per survey
1 GB storage, files up to 100 MB
Image, video & audio in questions
Custom themes and your logo
Matrix, file upload and research question types
Response filters

Choose plan

Standard

$37/mo per month, billed annually

For marketing, HR and product research

500 surveys per account
5,000 responses per month
100 questions per survey
3 GB storage, files up to 300 MB
Response limit and deadline
Survey and question timers
No SurveyNinja branding
Incomplete responses

Choose plan

14 days free

Premium

$69/mo per month, billed annually

For large teams and advanced automation

∞ surveys per account
20,000 responses per month
∞ questions per survey
6 GB storage, files up to 500 MB
Custom roles for the team
Custom domain
AI report on responses
Promo codes

Start trial

Enterprise

On request

Custom plan for large companies

Unlimited resources
Up to 1,000,000 responses/month
Flexible task-based limits
Priority support
Number of seats
Monthly response limits
Disk space
Personal manager

Use cases for trampoline parks

Jump zone satisfaction

Safety perception tracking

Birthday party feedback

Staff & marshal rating

Family return intent (NPS)

Facility cleanliness & comfort

Templates to start from

SurveyNinja features for trampoline parks

Post-visit survey

Zone-level analytics

Safety score dashboard

See low safety ratings right away

Review requests for every family

Survey link in waiver & booking emails

How to collect trampoline park feedback

How it works

Start from a template

Share with your audience

Analyze and act

Example questions for trampoline park surveys

Frequently Asked Questions

When should trampoline parks survey jumpers?

What should trampoline park surveys cover?

How do surveys reduce injury liability and insurance claims?

Can I evaluate court monitors and zones individually?

How do surveys grow birthday party bookings (the high-margin segment)?

Does SurveyNinja integrate with trampoline park POS and booking systems?

How am I alerted to safety incidents and angry parents at trampoline parks in real time?

Can I start from a template?

How do trampoline parks get more Google and Yelp reviews?

How do they help with capex and equipment refresh decisions?

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Start free — scale as your feedback program grows

Start collecting guest feedback today