Chiropractic patients often commit to ongoing care plans. Their satisfaction with each adjustment, their trust in your expertise and their perception of progress determine whether they stay or seek another provider.
Rate each adjustment for comfort, effectiveness, technique explanation and immediate relief — understand what patients value most.
Compare satisfaction scores across providers in multi-doctor practices. Build fair, data-driven performance reviews.
Measure how patients feel about their care plan length, frequency and perceived value — reduce plan abandonment.
Track referral likelihood — the key growth metric for chiropractic practices that rely on word-of-mouth.
Identify patients losing commitment to their care plans through declining satisfaction scores and intervene early.
Periodic patient-reported pain assessments provide outcome data alongside satisfaction — the complete patient picture.
For chiropractic practices, wellness chiropractic and sports chiropractic
Short survey sent after each visit or at care plan milestones — captures the patient experience at every stage.
Compare satisfaction by chiropractor, visit type and patient tenure. Spot trends and optimize team performance.
Track patient-reported pain levels over time alongside satisfaction scores — demonstrate treatment effectiveness.
Patient engagement declining → automatic alert. Reach out before they abandon their care plan.
Patients who complete care plans and rate highly get prompted to share their experience on Google.
Connect with ChiroTouch, Jane App or any practice software via Webhook for automated survey delivery.
«Surveys revealed that patients did not understand why they needed ongoing adjustments. We started explaining the care plan visually — plan completion rates rose from 44% to 71%.»
«Patient feedback showed my adjustment technique was great but I was rushing explanations. Slowing down added 2 minutes per visit but raised my NPS from 52 to 78.»
Feedback fact
of chiropractic patients say clear explanation of the treatment plan is what builds their trust — surveys reveal whether your communication hits the mark
Multiple channels — respondents choose the most convenient one and respond in 1–2 minutes
A chiropractic practice discovered through surveys that patients did not understand why ongoing adjustments were necessary. After introducing visual care plan explanations, completion rates rose from 44% to 71%, referrals increased 33%, and Google reviews grew from 4.2 to 4.7.
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