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Surveys for Golf Clubs

Golf club members expect pristine courses, excellent service and a thriving social scene. Regular surveys help you balance course maintenance, hospitality and community — the three pillars of member retention.

Start free Pricing
34 question types
Free to get started
5 min to launch your first survey
Golf Club
Rate your round
Course
4.6
Service
4.4
Dining
4.3
Submit
New member feedback
Sent to club manager
+1

Use cases for golf clubs

Course condition rating

Rate greens, fairways, bunkers, tee boxes and overall course maintenance quality.

Clubhouse & dining

Rate the restaurant, bar, pro shop, locker rooms and clubhouse atmosphere.

Staff & pro evaluation

Rate the golf pro, teaching staff, starter, caddie service and front desk.

Event & tournament feedback

Post-event surveys for member tournaments, social events and club competitions.

Member loyalty (NPS)

Track NPS by membership tier, tenure and activity level.

Pre-renewal satisfaction check

Survey 90 days before renewal to identify and address concerns proactively.

Templates to start from

For golf clubs, country clubs and golf resorts

All templates →
Customer Satisfaction Survey Event Feedback Survey NPS Survey (Net Promoter Score)

Or describe your survey to the AI survey generator: it drafts the questions, and you edit them.

SurveyNinja features for golf clubs

Post-round survey

Quick survey link after each round, by email or QR code, to capture course condition feedback while it's fresh.

Course condition dashboard

Track greens, fairways and bunker ratings over time. Identify areas needing attention.

Dining & hospitality tracking

Separate analytics for clubhouse dining, bar and pro shop satisfaction.

Pre-renewal survey

Survey sent 90 days before membership renewal to catch and fix issues before members lapse.

Event feedback module

Post-tournament and social event surveys with dedicated event-specific questions.

Survey links in club messages

Add the survey link to member emails from your golf club management software.

How to collect golf club member feedback

The survey is a link: send it by e-mail, QR code or website widget, or in the SMS and messenger messages your own tools already send. It takes 1–2 minutes to answer

Post-round email
Survey sent same day after a round — captures fresh course impressions
In-app survey
Push notification via your club app after round check-in
Pre-renewal SMS
Satisfaction check 90 days before membership renewal
QR in the clubhouse
Scan at the 19th hole — natural timing for feedback
Member portal feedback
Survey on your online tee time booking or member portal

How it works

1

Start from a template

Take a template from the library or describe your survey to the AI generator, then adjust the questions to your business. No technical skills required.

Start free
2

Share with your audience

Distribute via QR code, direct link, email, or embedded widget — wherever your customers are.

3

Analyze and act

Track responses in real time in your dashboard and make data-driven decisions that grow your business.

Example questions for golf club surveys

1
How would you rate the overall course condition today?
★ Rating
2
How satisfied are you with the clubhouse dining experience?
★ Rating
3
How likely are you to recommend our club to a fellow golfer? (0–10)
NPS
4
What one improvement would most benefit the club?
Open text

Frequently Asked Questions

What should golf club surveys focus on?

Course condition (greens, fairways, bunkers, tees), pace of play, clubhouse dining quality, pro shop selection and prices, staff service across roles (starter, marshal, F&B, pro shop), tournament experience and NPS. Always segment by membership tier and tenure.

How do post-round surveys help course maintenance?

Hole-by-hole satisfaction data identifies specific declines before visual inspection catches them — superintendents see the pattern in week 3 instead of week 8. Allows proactive aeration, drainage work or hole rebuilds rather than reactive emergency fixes.

When should golf clubs survey for renewal?

About 90 days before renewal. That leaves enough time to address concerns and to show members that their feedback was heard, which gives them a concrete reason to renew. A survey 30 days before is usually too late to influence the decision.

How do I survey on pace of play without making golfers feel rushed?

Quarterly pace-of-play survey covering personal expectations, marshal effectiveness and course flow. Most pace issues are operational (tee-time spacing, marshal training) not member-driven. Data-driven changes improve scores without confrontation.

Can I track satisfaction by hole, time slot or weekday vs weekend?

Yes. Tag each survey with tee time and round date. Discover that Saturday morning rounds score 8.9 but Friday twilight scores 6.4 — staffing, mowing or starter changes target the specific weak windows.

Does SurveyNinja integrate with golf club management software?

Yes, through webhooks, Zapier and the API. New responses can go to your club management software or CRM if it connects to Zapier or accepts webhooks, and through the API your system can create and publish surveys and pull responses. To survey members a couple of hours after a round, while it is still fresh, add the survey link to the follow-up e-mail or message your system already sends.

How am I alerted to a service complaint or member concern?

Every response arrives as an instant e-mail notification, or a Telegram message on the Standard plan and up, so the GM sees a low score or a comment like "slow", "rude" or "considering resigning" about F&B, the pro shop or the starter right away. You can also send responses to Slack through Zapier. Call the member the same day: private clubs run on personal relationships, and quick contact gives you the best chance to keep them.

Can I start from a template?

Yes. Start from a template such as Customer Satisfaction Survey, Event Feedback Survey or NPS Survey and change the questions for post-round feedback, member dining, tournaments, the pro shop, juniors and their parents, women's golf, lessons and pre-renewal NPS.

How do I grow F&B and pro shop revenue with feedback?

Survey members on dining preferences, hours, menu items, pro shop brand interests and pricing perception. Many clubs lose F&B and pro shop sales because the menu and inventory don't match what members actually want, and surveys show you where that gap is.

How do I increase event and tournament participation?

Survey members on event preferences (member-guest, twilight league, scrambles, charity events) and timing. Build calendar based on actual demand rather than tradition — events drive social cohesion and renewal more than course quality alone.

More answers in our Help Center

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Choose the plan that matches your response volume and reporting needs. Full pricing

Free
$0/mo No time limit and no credit card required

Free — forever

  • Up to 50 surveys
  • 100 responses/mo
  • 30 questions per survey
  • Logic, export, API and MCP
Start free
Basic
$15/mo per month, billed annually

For small teams and regular feedback collection

  • 100 surveys per account
  • 1,000 responses per month
  • 50 questions per survey
  • 1 GB storage, files up to 100 MB
  • Image, video & audio in questions
  • Custom themes and your logo
  • Matrix, file upload and research question types
  • Response filters
Choose plan
Standard
$37/mo per month, billed annually

For marketing, HR and product research

  • 500 surveys per account
  • 5,000 responses per month
  • 100 questions per survey
  • 3 GB storage, files up to 300 MB
  • Response limit and deadline
  • Survey and question timers
  • No SurveyNinja branding
  • Incomplete responses
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14 days free
Premium
$69/mo per month, billed annually

For large teams and advanced automation

  • ∞ surveys per account
  • 20,000 responses per month
  • ∞ questions per survey
  • 6 GB storage, files up to 500 MB
  • Custom roles for the team
  • Custom domain
  • AI report on responses
  • Promo codes
Start trial
Enterprise
On request

Custom plan for large companies

  • Unlimited resources
  • Up to 1,000,000 responses/month
  • Flexible task-based limits
  • Priority support
  • Number of seats
  • Monthly response limits
  • Disk space
  • Personal manager
Contact us

Start measuring your golf club member experience

Free plan. Course and hospitality tracking.

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