Surveys for Orthopedic Practices

Use cases for orthopedic practices

Surgical outcome satisfaction

Measure patient satisfaction with surgical results, pain relief and functional improvement at key recovery milestones.

Surgeon & team performance

Track satisfaction per surgeon and care team — communication, bedside manner, thoroughness and accessibility.

Pre-surgery preparation

Evaluate how well patients were prepared for surgery — expectations, pre-op instructions, anxiety management.

Patient loyalty (NPS)

Track referral likelihood — essential for orthopedic practices that rely on physician and patient referrals.

Recovery milestone tracking

Survey patients at 2-week, 6-week and 3-month milestones to track satisfaction alongside clinical recovery.

Pain management feedback

Monitor patient satisfaction with pain management protocols — balancing effective relief with responsible prescribing.

SurveyNinja features for orthopedic practices

Post-visit survey link

Add the survey link to the message you send after each appointment to cover consultations, follow-ups and post-surgical visits.

Surgeon-level analytics

Compare satisfaction by surgeon, procedure type and recovery stage. Build data-driven performance reviews.

Recovery milestone surveys

Send survey links at key post-surgery milestones (2 weeks, 6 weeks, 3 months) to track patient-reported outcomes.

Pre-surgery expectation check

Survey before surgery to gauge expectations and anxiety — allows you to address concerns proactively.

Review requests for every patient

Every patient gets the same invitation to leave a Google review, whatever their score. Every response also arrives as an instant e-mail notification, so the care team sees low scores right away and can follow up.

Works with your EHR messages

Add the survey link to the visit follow-ups your EHR or patient portal already sends, with a patient ID in a hidden field. New responses can go to a spreadsheet or another tool through Zapier or webhooks.

Frequently Asked Questions

When should orthopedic practices survey patients?

Consultation and follow-up: 1–2 hours after the visit, through a link in the text or e-mail your practice already sends. Surgical patients: pre-op (expectation setting), 2-week, 6-week and 3-month milestones. Each captures a different phase: expectation, early recovery, return to function and full outcome.

What should orthopedic surveys measure?

Treatment satisfaction, surgical outcomes, pain management, provider communication, PROMs (PROMIS, DASH, KOOS, HOOS), rehab adherence, return-to-activity expectations and NPS. Adjust by visit type and recovery phase.

How do surveys catch surgical complications and post-op issues early?

A 2-week post-op survey asks about pain trajectory, swelling, mobility, signs of infection and other concerns. If a patient reports more pain, logic shows follow-up questions about it. Every response arrives as an instant e-mail (or Telegram) notification, so you see low scores or worrying comments ("worse pain", "redness", "fever", "still can't walk") right away instead of waiting for the next office visit.

Can I track patient-reported outcome measures (PROMs) over time?

Yes. Add the questions of the PROM your practice uses, such as DASH, KOOS, HOOS or ODI, and pass a patient ID in the survey link as a hidden field. Then compare the pre-op baseline with 3-month and 12-month answers using filters, reports and exports.

Can I compare surgeon performance fairly across procedure complexity?

Yes. Each response is tagged with surgeon, procedure (ACL, total knee, rotator cuff, scoliosis), patient ASA score and revision/primary status. A surgeon doing complex revisions is benchmarked separately from one doing simple primary cases.

Can SurveyNinja work with orthopedic and surgical software?

Yes. Add the survey link to the follow-up e-mail or message your practice management system already sends after a procedure. New responses can then go to your own system or a spreadsheet through webhooks, Zapier and the API.

How do I find out about post-op concerns in real time?

Every response can send an email notification to the surgeon and care coordinator, and on the Standard plan and up a Telegram message as well. You can also send responses to Slack through Zapier, or to your own system through webhooks. A same-day phone call helps catch problems before they turn into an ER visit or a readmission.

Can I start from a template?

Yes. Start from a template such as Patient Satisfaction Survey, NPS Survey or Appointment Request Form and change the questions for pre-op expectations, post-op checks from two weeks to one year, return to play, conservative care follow-up and PT adherence.

How do I demonstrate surgical outcomes to referring physicians and insurers?

Aggregated PROM improvements (e.g., "average ODI improvement of 32 points at 6 months for our lumbar fusions") are powerful for referral marketing and insurance contracting. Outcome data is the new currency in value-based orthopedic care.

How do I get Google reviews from surgical patients?

At the 3-month follow-up, every patient sees the same invitation to leave a Google review and to share their recovery story, whatever their PROM or NPS score. Every response also arrives as an instant e-mail notification, so the care team sees low scores right away and can address concerns. Reviews that describe a real recovery are more useful to future patients than generic praise.

Start free — scale as your feedback program grows

Choose the plan that matches your response volume and reporting needs. Full pricing

Free

$0/mo No time limit and no credit card required

Free — forever

Up to 50 surveys
100 responses/mo
30 questions per survey
Logic, export, API and MCP

Start free

Basic

$15/mo per month, billed annually

For small teams and regular feedback collection

100 surveys per account
1,000 responses per month
50 questions per survey
1 GB storage, files up to 100 MB
Image, video & audio in questions
Custom themes and your logo
Matrix, file upload and research question types
Response filters

Choose plan

Standard

$37/mo per month, billed annually

For marketing, HR and product research

500 surveys per account
5,000 responses per month
100 questions per survey
3 GB storage, files up to 300 MB
Response limit and deadline
Survey and question timers
No SurveyNinja branding
Incomplete responses

Choose plan

14 days free

Premium

$69/mo per month, billed annually

For large teams and advanced automation

∞ surveys per account
20,000 responses per month
∞ questions per survey
6 GB storage, files up to 500 MB
Custom roles for the team
Custom domain
AI report on responses
Promo codes

Start trial

Enterprise

On request

Custom plan for large companies

Unlimited resources
Up to 1,000,000 responses/month
Flexible task-based limits
Priority support
Number of seats
Monthly response limits
Disk space
Personal manager

Use cases for orthopedic practices

Surgical outcome satisfaction

Surgeon & team performance

Pre-surgery preparation

Patient loyalty (NPS)

Recovery milestone tracking

Pain management feedback

Templates to start from

SurveyNinja features for orthopedic practices

Post-visit survey link

Surgeon-level analytics

Recovery milestone surveys

Pre-surgery expectation check

Review requests for every patient

Works with your EHR messages

How to collect orthopedic patient feedback

How it works

Start from a template

Share with your audience

Analyze and act

Example questions for orthopedic surveys

Frequently Asked Questions

When should orthopedic practices survey patients?

What should orthopedic surveys measure?

How do surveys catch surgical complications and post-op issues early?

Can I track patient-reported outcome measures (PROMs) over time?

Can I compare surgeon performance fairly across procedure complexity?

Can SurveyNinja work with orthopedic and surgical software?

How do I find out about post-op concerns in real time?

Can I start from a template?

How do I demonstrate surgical outcomes to referring physicians and insurers?

How do I get Google reviews from surgical patients?

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Start free — scale as your feedback program grows

Start measuring orthopedic patient experience