Surveys for Tanning Salons

Tanning clients care about results, cleanliness and equipment quality. Regular feedback helps you maintain the standards that keep clients loyal and attract new ones through positive reviews.

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Tanning Salon

Rate your session

Results

4.4

Cleanliness

4.7

Equipment

4.5

Submit

New client rating

Saved to reports

Use cases for tanning salons

Tan result satisfaction

Rate the evenness, depth and duration of the tan to optimize equipment settings and products.

Cleanliness & hygiene

Track client-reported cleanliness scores for beds, rooms and facilities.

Equipment quality tracking

Identify which beds get the best and worst ratings to prioritize maintenance and upgrades.

Membership satisfaction

Survey members regularly to understand what keeps them renewing and what might cause cancellation.

Staff helpfulness

Rate staff advice on tanning times, products and skin type guidance.

Facility comfort

Feedback on changing areas, showers, products available and overall salon comfort.

Tanning satisfaction Equipment quality Cleanliness rating Tan results Tanning salon NPS

SurveyNinja features for tanning salons

Post-session auto-survey

Survey sent automatically after each tanning session via your booking system.

Equipment health monitoring

Track satisfaction by specific bed/booth to identify equipment needing maintenance or replacement.

Cleanliness score display

Aggregate cleanliness rating displayed in your salon and online — builds trust with new clients.

Membership pulse surveys

Monthly satisfaction check for members to catch issues before they cancel.

Review generation

Happy clients prompted to leave Google or Yelp reviews. Build reputation organically.

Booking integration

Connect with your tanning salon software for automated post-session surveys.

What tanning salon owners say

«Equipment surveys told us exactly which beds needed bulb replacement. We fixed them proactively — client complaints about uneven tans dropped 70%.»

Feedback fact

87%

of tanning clients say equipment cleanliness is their #1 concern when choosing a salon

How to collect tanning salon feedback

Multiple channels — respondents choose the most convenient one and respond in 1–2 minutes

SMS after session

Text survey after each visit — quick and effective

QR at reception

Scan at the front desk after the session

Email follow-up

Post-session email with tan result check-in

Booking page feedback

Survey on your booking confirmation page

Kiosk at exit

Quick rating on a tablet at the salon exit

Example questions for tanning salon surveys

How satisfied are you with the quality and evenness of your tan?

★ Rating

How would you rate the cleanliness of the equipment and room?

★ Rating

How likely are you to recommend our salon? (0–10)

NPS

Any suggestions for improvement?

Open text

Case Study

Case: tanning salon reduced uneven-tan complaints 70% with equipment tracking

A tanning salon linked surveys to specific beds. Data revealed that 3 of 12 beds were consistently rated low. Bulb replacement and cleaning protocol update — uneven-tan complaints dropped 70% in 2 months.

Repeat this result →

Equipment complaints

23% 7%

-70%

2 months with SurveyNinja

Frequently Asked Questions

What should tanning salon surveys focus on?

Tan results (evenness, depth), equipment quality and cleanliness, staff helpfulness, facility comfort and NPS. Keep under 5 questions.

How can surveys help with equipment maintenance?

Link each survey to the specific bed/booth used. Track ratings per unit — when scores drop, it signals the bed needs maintenance or bulb replacement.

How do I demonstrate cleanliness to potential clients?

Display your aggregate cleanliness score from surveys in your salon and on your website. Real client data is more convincing than any claim.