Surveys for Tanning Salons

Use cases for tanning salons

Tan result satisfaction

Rate the evenness, depth and duration of the tan to optimize equipment settings and products.

Cleanliness & hygiene

Track client-reported cleanliness scores for beds, rooms and facilities.

Equipment quality tracking

Identify which beds get the best and worst ratings to prioritize maintenance and upgrades.

Membership satisfaction

Survey members regularly to understand what keeps them renewing and what might cause cancellation.

Staff helpfulness

Rate staff advice on tanning times, products and skin type guidance.

Facility comfort

Feedback on changing areas, showers, products available and overall salon comfort.

SurveyNinja features for tanning salons

Post-session survey

Add the survey link to the message your booking system sends after each tanning session.

Equipment health monitoring

Track satisfaction by specific bed/booth to identify equipment needing maintenance or replacement.

Cleanliness score display

Aggregate cleanliness rating displayed in your salon and online — builds trust with new clients.

Membership pulse surveys

Monthly satisfaction check for members to catch issues before they cancel.

Review requests for every client

Every client gets the same invitation to leave a Google or Yelp review, whatever their score. Every response also arrives as an instant e-mail notification, so your team sees low scores right away.

Booking software messages

Add the survey link to the post-session messages your tanning salon software already sends.

How to collect tanning salon feedback

The survey is a link: send it by e-mail, QR code or website widget, or in the SMS and messenger messages your own tools already send. It takes 1–2 minutes to answer

SMS after session

Survey link in the text you send from your SMS tool after each visit — quick and effective

QR at reception

Scan at the front desk after the session

Email follow-up

Post-session email with tan result check-in

Booking page feedback

Survey on your booking confirmation page

Kiosk at exit

Quick rating on a tablet at the salon exit

How it works

Start from a template

Take a template from the library or describe your survey to the AI generator, then adjust the questions to your business. No technical skills required.

Start free

Share with your audience

Distribute via QR code, direct link, email, or embedded widget — wherever your customers are.

Analyze and act

Track responses in real time in your dashboard and make data-driven decisions that grow your business.

Frequently Asked Questions

What should tanning salon surveys focus on?

Tan results (evenness, depth, longevity), equipment performance, bed/booth cleanliness, staff helpfulness with skin-type recommendations, facility comfort and NPS. Keep it under 5 questions for in-salon completion.

How can surveys help with equipment maintenance?

Link each survey to the specific bed or booth used (via QR codes per unit). Ratings per unit signal exactly which bed needs bulb replacement, acrylic cleaning or service. Catch drops 2–4 weeks before clients churn or post poor reviews.

How do I demonstrate cleanliness to potential clients?

Display your rolling cleanliness score from client surveys on your website, on social media and in the salon. Real client data is more convincing than marketing copy, and new clients often mention it as the deciding factor.

How do I track spray-tan vs UV results separately?

Tag each response with service type. Compare evenness, longevity, color accuracy and reaction-free rate per service. Spray and UV get different metrics, and both show up in one report.

How do I survey membership clients for renewal optimization?

Members get a quarterly NPS pulse and a renewal-window survey 30 days before the contract ends. Spot at-risk members early and have the manager reach out personally, so more members renew.

Does SurveyNinja integrate with tanning salon POS and booking software?

Yes, through webhooks, Zapier and the API. Add the survey link to the receipt or follow-up message your POS or booking system already sends after each visit, and new responses can go to your CRM or a spreadsheet through webhooks or Zapier.

How am I notified about a skin reaction or burn complaint?

Add a question about burning, redness or peeling to the post-session survey. Every new response arrives as an instant email or Telegram notification, so the manager sees a reported reaction right away. A same-day call with aftercare advice and a complimentary hydrating product turns most complaints around.

Can I start from a template?

Yes. Start from a template such as Customer Satisfaction Survey, NPS Survey or Appointment Request Form and change the questions for UV bed visits, spray tans, a monthly member pulse, ratings for each tanning unit and skin-type consultations.

How do I sell more lotion and after-care products with surveys?

Ask which products were used and how the tan held. Top performers go on the "recommended" shelf; underperformers get cut. With data-backed staff recommendations, more clients add a lotion to their visit.

How do I evaluate ROI of new tanning equipment before scaling?

Pilot the new bed or booth and tag responses by unit. After 4 weeks compare NPS, repeat bookings and willingness to upgrade. That way you don't pay for a bed that clients don't prefer over your current equipment.

Start free — scale as your feedback program grows

Choose the plan that matches your response volume and reporting needs. Full pricing

Free

$0/mo No time limit and no credit card required

Free — forever

Up to 50 surveys
100 responses/mo
30 questions per survey
Logic, export, API and MCP

Start free

Basic

$15/mo per month, billed annually

For small teams and regular feedback collection

100 surveys per account
1,000 responses per month
50 questions per survey
1 GB storage, files up to 100 MB
Image, video & audio in questions
Custom themes and your logo
Matrix, file upload and research question types
Response filters

Choose plan

Standard

$37/mo per month, billed annually

For marketing, HR and product research

500 surveys per account
5,000 responses per month
100 questions per survey
3 GB storage, files up to 300 MB
Response limit and deadline
Survey and question timers
No SurveyNinja branding
Incomplete responses

Choose plan

14 days free

Premium

$69/mo per month, billed annually

For large teams and advanced automation

∞ surveys per account
20,000 responses per month
∞ questions per survey
6 GB storage, files up to 500 MB
Custom roles for the team
Custom domain
AI report on responses
Promo codes

Start trial

Enterprise

On request

Custom plan for large companies

Unlimited resources
Up to 1,000,000 responses/month
Flexible task-based limits
Priority support
Number of seats
Monthly response limits
Disk space
Personal manager