25 Questions for a Travel Agency Customer Satisfaction Survey Weighted score calculator
Build a final score when criteria matter differently: price, ease of use, trust, speed, service quality or fit for the task.
Criteria and weights
One criterion per line, for example: 8, 40
Interpretation
Change the inputs to recalculate.
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How the weighted score is calculated
Formula
Weighted score = sum(score × weight) / sum of weights.
Score
The rating of a criterion on one common scale, for example 1–10 or 0–100.
Weight
How much a criterion matters. Percentages or any relative weights work.
Result
The final score helps compare options when the criteria were agreed on in advance.
Calculation examples
1 Product concept evaluation
2 Feature prioritization
What to avoid
- Choosing weights after the result Fix the weights before calculating, otherwise the score is easy to bend toward the answer you want.
- Mixing scales If one criterion is scored 1–5 and another 0–100, normalize the values first.
- Treating the score as the only truth A weighted score helps compare options but does not replace a discussion of risks and context.
Frequently asked questions
Can I use weights in percent?
What if the weights do not add up to 100?
How do I choose the weights?
Can I compare several options?
Does it work for NPS drivers?
Automate your metrics
In SurveyNinja, NPS, CSAT and more are calculated automatically. Create a survey in 5 minutes and get real-time analytics.
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