Use case: Event feedback

Event Feedback — After Webinars, Conferences, Meetups

Short surveys after events: rate the session, speakers and logistics. QR code on screen or link in email — results in one dashboard.

Launch event survey See pricing

QRat end

Ratecontent

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SurveyNinja · Event feedback

Rate the event by each criterion

Speaker ★ ★ ★ ★ ★

Organization ★ ★ ★ ★ ★

Content ★ ★ ★ ★ ★

Send rating

4.7/5

average score

91%

satisfied attendees

320

participants

Event results ready

IT conference 2025 · 91% satisfied

4.7/5

Where event feedback fits

Webinars

Post-webinar survey link in chat or follow-up email.

QR code

Show QR on screen — attendees scan and answer on the spot.

Reports

Aggregate scores and comments per session or event.

Conferences

QR or link after each track or at the end. Rate sessions and speakers.

Meetups

Short survey link in chat or on screen. Quick rating and one open question.

By session

Hidden field for session ID. Compare scores across sessions in dashboard.

How event feedback works in SurveyNinja

Short survey

Rate session, speaker and value. Optional open feedback.

Email or QR

Send link after event or show QR during session.

Dashboards

Scores by session or event. Export to CSV.

Branding

Your logo and colors. Custom domain.

By event

Filter by event or session. Compare multiple events in one dashboard.

Export

CSV for reporting. Optional webhook per response.

How it works

Create survey

Add rating and open questions. Keep it short.

Start free

Share after event

Link in email or QR on screen.

View results

Dashboard by session. Export for reporting.

Frequently asked questions

When to send event feedback?

Right after the session or in follow-up email within 24h.

Can I compare multiple events?

Yes. Use hidden field for event ID. Dashboard shows by event.

Do I need a QR code?

Optional. Link in email works too. QR is good for in-person events.

When is the best time to send?

Right after the session or within 24h in follow-up email. While impressions are fresh.

Can I add custom questions per event type?

Yes. Use one survey with branching or separate surveys per event type. Both work.

Can I compare speakers or tracks?

Yes. Pass speaker_id, track or session_id as hidden fields. Dashboard compares scores and comments by speaker or session.

Other use cases

Customer feedback

Collect feedback after purchase, support or product use. Alerts on low scores

CSAT surveys

Measure customer satisfaction 1–5 after each touchpoint. Track trends

Churn surveys

Learn why customers leave. Auto survey on cancellation or return

Concept testing

Test ideas before launch: logos, names, packaging. A/B with randomization

Employee engagement

Pulse surveys, eNPS, 360. Anonymous, with analytics by department

NPS tracking

Track customer loyalty over time. Auto NPS, segments, alerts for detractors

Market research

Demand analysis, segmentation, pricing research. Data for strategy

UX testing

SUS questionnaire, prototype testing, design A/B. No lab needed

Academic research

Survey for thesis or paper. Free, anonymous, export to Excel

Service quality

Ratings after store, office or branch visit. Auto send via QR or link

User onboarding

Short surveys during onboarding. Personalization and lower churn

Post-purchase survey

Send 1–3 days after order. Product and delivery rating. Alert on low score

Product feedback

Feature ratings, priorities, ideas. Embed in product, segment by user_id

Exit survey

Survey when customer or employee leaves. Churn reason, anonymous for HR

Lead qualification

Quiz for lead gen: budget, role, timeline. Branching, pass to CRM, UTM

Training feedback

Rate workshops and webinars: trainer, materials, value. QR at end, anonymous

Launch event feedback in minutes

Free trial. QR and email.

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