EN
English
Español
Português
Industries Retail Healthcare IT Finance Education HoReCa Government Real estate Logistics Manufacturing Surveys by niche (140+) →
Use cases Customer feedback CSAT NPS tracking Churn survey Market research UX testing Post-purchase survey Employee engagement All use cases →
Migrate from Google Forms SurveyMonkey Typeform Excel / CSV Microsoft Forms Other platforms
For Teams Designers HR Professionals Educators Marketers Product Managers Research Agencies Customer Stories →
Platform Free Plan Startup Program Survey Audit On-Premise Enterprise
Market Research Customer Surveys Staff & Team Surveys
Quiz Maker Product & Service Evaluation Surveys New
Research & Feedback Surveys Employee Survey Test Builder
Online Tests Feedback Forms NPS Survey New Poll Builder New

Marketing Researches

Brand Awareness Survey Café Survey for Guest Feedback Career Expectations Questionnaire Event Feedback Survey Software Satisfaction Survey

Human Resources

Job Application Form Research on Employee Values and Objectives Employee Motivation Level Survey Team Building Survey Team Spirit Survey Personnel Sociometric Research Training Request Form Team Effectiveness Questionnaire Employee Career Expectations Survey

Customer Relations

Product Quality Control Store Delivery Service Evaluation English Lessons Feedback Survey Supermarket Satisfaction Survey Homeowners' Association (HOA) Survey Customer Satisfaction Survey in Logistics Solutions Cafe Staff Evaluation Survey Travel Agency Customer Satisfaction Taxi Customer Satisfaction Survey Quiz Night Signup Form

Other

Enquiry Submission Form Charity Donation Survey
Google Analytics
Webhooks
HubSpot
Meta Pixel
Google Sheets
Salesforce
Telegram
Slack
Notion
Zapier
Airtable
All Integrations →

Updates

Follow our cool updates and news

Glossary

Learn, Share, Inspire

Help Center

Got questions? Get answers here!

Learn more

About SurveyNinja Elements and Settings Affiliate Program Contact Us Calculators
Pricing
Sign In
© 2026, Survey Ninja
Use case: Exit survey

Exit Survey — Understand Why Employees Leave

When someone leaves, send a short exit survey: main reason, experience with manager and team, what could have kept them. Anonymous option for honest feedback.

Launch exit survey See pricing
Churn reasoncategories
Anonymousfor HR
14 daysfree trial
SurveyNinja · Exit survey
Exit interview Anonymous
Short form for clients or employees
What is the main reason for leaving?
✓ A better offer elsewhere
Not enough growth visibility
The product or role no longer fits
Submit feedback
68
exit interviews
3
priority themes
24h
follow-up time
+
Exit survey submitted
HR received a flagged reason · just now
Follow-up

Where exit surveys help

Offboarding

Send in the last week or after last day.

Anonymous

Optional anonymity for candid reasons.

HR reports

Aggregate reasons and trends for retention.

Partnership exit

Survey when a partner leaves the program — feedback to improve terms and retain others.

By tenure and team

Pass tenure, team or manager as hidden fields and compare exit reasons across employee groups.

Optional recovery call

Show a follow-up contact field only when someone is open to an exit interview or recovery conversation.

How exit surveys work in SurveyNinja

Template

Ready exit survey. Reason, manager, what could have helped.

Timing

Send during offboarding or after last day.

Reports

Dashboard with reasons and trends. Export for HR.

Segments

Optional segment by department. Anonymous option.

Reason summary

Dashboard with shares by category. Trends for HR and retention.

HRIS export

Send responses to Google Sheets, HRIS or BI tools for retention reviews and monthly reporting.

How it works

1

Create survey

Use exit template. Add optional anonymous.

Start free
2

Send during offboarding

Email in last week or after last day.

3

View results

Dashboard with reasons. Export to CSV for HR.

Frequently asked questions

Should exit surveys be anonymous?

Recommended for honest feedback. Enable anonymous in survey settings.

When to send?

Last week of notice or after last day. Avoid sending too late.

Can I segment by department?

Yes. Use hidden field. Reports show by segment with anonymity.

Can I add an option to leave contact for follow-up?

Yes. Add optional field "Leave your contact if you're open to a call." Use branching so only those who want to see it.

How do I export for HR?

Export to CSV from dashboard. Or use webhooks to send each response to your HRIS.

Can I compare voluntary and involuntary exits?

Yes. Add exit type as a required field or hidden value. Dashboard filters then compare reasons, manager scores and trends by exit type.

Other use cases

Customer feedback

Collect feedback after purchase, support or product use. Alerts on low scores

CSAT surveys

Measure customer satisfaction 1–5 after each touchpoint. Track trends

Churn surveys

Learn why customers leave. Auto survey on cancellation or return

Concept testing

Test ideas before launch: logos, names, packaging. A/B with randomization

Employee engagement

Pulse surveys, eNPS, 360. Anonymous, with analytics by department

NPS tracking

Track customer loyalty over time. Auto NPS, segments, alerts for detractors

Market research

Demand analysis, segmentation, pricing research. Data for strategy

Event feedback

QR or link after conference, webinar or training. Rate content and speaker

UX testing

SUS questionnaire, prototype testing, design A/B. No lab needed

Academic research

Survey for thesis or paper. Free, anonymous, export to Excel

Service quality

Ratings after store, office or branch visit. Auto send via QR or link

User onboarding

Short surveys during onboarding. Personalization and lower churn

Post-purchase survey

Send 1–3 days after order. Product and delivery rating. Alert on low score

Product feedback

Feature ratings, priorities, ideas. Embed in product, segment by user_id

Lead qualification

Quiz for lead gen: budget, role, timeline. Branching, pass to CRM, UTM

Training feedback

Rate workshops and webinars: trainer, materials, value. QR at end, anonymous

Launch exit surveys in minutes

Free trial. Anonymous option.

Start free

Support

Knowledge Base Glossary Contact Us SurveyNinja vs Others

Company

User Agreement Privacy Policy

Sections

Pricing Blog Calculators Affiliates About Us Customers Integrations On-Premise Enterprise
© 2026, SurveyNinja