Use case: Exit survey

Exit survey — understand why employees leave

When someone leaves, send a short exit survey: main reason, experience with manager and team, what could have kept them. Anonymous option for honest feedback.

Launch exit survey Pricing

Churn reasoncategories

Anonymousfor HR

14 daysfree trial

Where exit surveys help

Offboarding

Send in the last week or after last day.

Anonymous

Optional anonymity for candid reasons.

HR reports

Aggregate reasons and trends for retention.

Partnership exit

Survey when a partner leaves the program — feedback to improve terms and retain others.

How exit surveys work in SurveyNinja

Template

Ready exit survey. Reason, manager, what could have helped.

Timing

Send during offboarding or after last day.

Reports

Dashboard with reasons and trends. Export for HR.

Segments

Optional segment by department. Anonymous option.

Reason summary

Dashboard with shares by category. Trends for HR and retention.

How it works

Create survey

Use exit template. Add optional anonymous.

Start free

Send during offboarding

Email in last week or after last day.

View results

Dashboard with reasons. Export to CSV for HR.

Frequently asked questions

Should exit surveys be anonymous?

Recommended for honest feedback. Enable anonymous in survey settings.

When to send?

Last week of notice or after last day. Avoid sending too late.

Can I segment by department?

Yes. Use hidden field. Reports show by segment with anonymity.

Can I add an option to leave contact for follow-up?

Yes. Add optional field "Leave your contact if you're open to a call." Use branching so only those who want to see it.

How do I export for HR?

Export to CSV from dashboard. Or use webhooks to send each response to your HRIS.